Article No. 1629 | June 1, 2016
Ethnography aims to collect data that incorporates insider and outsider perspectives by observing the user and their environment, and then experiencing and participating
Article No. 1421 | April 7, 2015
When designing experiences for enterprises, what happens when the problems we face get so big that we can no longer see or understand the whole?
Article No. 1416 | March 30, 2015
A look at the mysterious world of UX Magic in the form of a screenplay depicting a meeting between a desperate product team and a mysterious figure.
Article No. 1391 | February 16, 2015
Beyond algorithms, automation, A/B testing, and analytics, the goal of data-driven design is to develop a better understanding of everyday experience.
Article No. 1348 | November 24, 2014
The 2014 international Design for Experience awards program, presented by UX Magazine, is now accepting applications and recommendations.
Article No. 1333 | October 27, 2014
Developing mobile apps for the healthcare sector comes with a very different set of challenges that require a focused approach.
Article No. 1328 | October 17, 2014
Enter to win a copy of Peter Morville's new book, Intertwingled: Information Changes Everything
Article No. 1277 | July 23, 2014
Looking at personas, goals, and scenarios relative to the characters, plot, and objective of a novel or movie can help designers avoid self-referential thinking.
Article No. 1224 | April 21, 2014
Studying small groups of friends or family using your product in a familiar setting can yield qualitative insights that improve your user experience.
Article No. 1066 | August 5, 2013
When employed to its full potential, field research done in unique user environments can uncover opportunities to innovate customer experience.
Article No. 1042 | June 24, 2013
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Article No. 1027 | May 29, 2013
Designing for visceral reactions in your users can create experiences that deliver emotional satisfaction and drive habitual use.
Article No. 973 | March 8, 2013
Implementing the UX process internally can improve the user interface of a company's applications, improving productivity and morale.
Article No. 894 | October 31, 2012
Especially in the realms of government and health insurance, in order to succeed, websites must use design to cultivate trust with their users.
Article No. 864 | September 7, 2012
Managing user experience across several digital touchpoints requires an understanding of consumers' behaviors and goals.
Article No. 860 | August 31, 2012
Universal Methods of Design earns a spot on the shelf—a resource for user-centric research methods that is filled with bright ideas.
Article No. 732 | September 27, 2011
Setting aside intuitive notions of emotion and replacing them with systematic psychological knowledge.
Article No. 624 | February 24, 2011
Converging technologies, diverging standards, and new populations.
Article No. 616 | February 7, 2011
Methods and theory of design synthesis help solve problems and bridge research to ideation.
Article No. 612 | January 27, 2011
The true story of ethnography at PARC, and how it reveals the power of ethnography.
Article No. 578 | November 10, 2010
Ethnographic data collection methods used to understand populations or situations of interest.
Article No. 532 | June 1, 2010
An examination of the business value of ethnography in user-center technology.
