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Employee Experience

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AI chatbot technology is now opening up to human resource departments ripe for intelligent automation.

Article by Samantha Saltzman
Share:AI and HR: Will AI Chatbots Replace the Employee Handbook?
6 min read
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Human-computer interaction makes an effective partnership in which the outcome produced is greater than sum of the individual efforts.

Article by Lisa J Douglas
Share:Computer as Partner: A Synergistic Approach to Interaction Design
8 min read
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Due to the newness of the field and the relative ignorance still surrounding the term “UX Designer,” different companies expect vastly different things from the same job.

Article by Rosie Allabarton
Share:The Differing Roles of the UX Designer
8 min read
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As design thinking and now data science make their way more deeply into the fields of customer experience, companies who master these new approaches will stand out.

Article by Saul Gurdus
Share:Data Marries Design to Drive Customer Success in 2016
6 min read
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Even with open communications, “risk” and “failure” are still uncomfortable terms for most people. So, how can you make sure your team embraces them?

Article by Sebastian Sabouné
Share:Why You Need to Fail to Succeed
5 min read
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