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The lack of cultural competence in conversational AI is a direct correlation to the inherent bias within it’s development.

Article by Louis Byrd
Share:Tech Inclusion: How culture may enhance conversational AI technology
6 min read

Several times I noticed some of my peers, from Jr. Level to Sr. Level UX Designers, become unhinged by the fact that things weren’t going how they hoped or expected.

Article by Chyna Smith
Share:How to be a…UX Firefighter!?
4 min read

In building a website for conversions there are two major elements we are looking to convey — trust & personalization.

Article by Joe Martin
Share:Using Trust & Personalization to Improve Your Website
4 min read

Labelling humans as something as simple as a “user” reduces human beings with complex thoughts, behaviours and actions to single heads interacting with a product.

Article by Allie Jehle
Share:Why I hate the U-word
3 min read

Having diversity on your team means a wide array of perspectives and experiences which lead to greater levels of empathy and understanding of a larger audience.

Article by Omri Nir
Share:Why you Need to Diversify your Design Team
2 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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