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Development

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Love, Hate, and Empathy: Why We Still Need Personas

  • Analytics and Tracking, Business Value and ROI, Contextual User Studies, Customer Experience, Design, Design Tools and Software, Development, Direct Observation Research, Human factors, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Personas, Product design, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Storytelling, Strategy, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, Working With Stakeholders

Often mocked and misunderstood, when created with diligence and integrity, personas are an extremely valuable design tool.

Article by Kyra Edeker, Jan Moorman
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6 min read
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Improving User Experience in Manuals

  • Consumer products, Content and Copy, Content Strategy, Customer Experience, Data visualization, Design, Development, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Microsoft, Privacy and Data Security, Product design, User Acceptance Testing

Help users make the most of the instruction manual that comes with a product by taking a user-centric approach to writing it.

Article by Anastasios Karafillis
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8 min read
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Sharpening Your Competitive Edge with UX Research

  • Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Contextual User Studies, Customer Experience, Data visualization, Design, Development, Direct Observation Research, E-commerce, Emotion, Marketing and Brand, Product design, Research Methods and Techniques, Strategy, Usability, Vendor-Client Relationships

A digital wedding planning design project with Martha Stewart Living demonstrates the power of taking UX research to the next level.

Article by Rebecca Flavin
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4 min read
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The Four Waves of User-Centered Design

  • Apple, Business Value and ROI, Design, Development, Facebook, Gaming, Healthcare, Human factors, Mobile Technology, Personal and Professional Development, Personas, Product design, Psychology and Human Behavior, Research Methods and Techniques, Social Media Marketing, Technology, Usability, User Acceptance Testing

Over the past two decades, Bentley University has been charting and propelling the evolution of UX design.

Article by Dr. William Gribbons
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6 min read
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The Cloud is Hazy for Automotive UX

  • Automotive, Cloud Computing, Consumer products, Customer Experience, Design, Design Tools and Software, Development, Eye tracking, Gestures, Global Products and Localization, Heuristics, Input devices, Internal Company Systems and Intranets, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Product Releases and Redesigns, Prototypes, Research Methods and Techniques, Usability, User Acceptance Testing, Voice & Natural Language

Where user experience in cars is concerned, there are distinct advantages and disadvantages to moving systems to the cloud.

Article by Steve Tengler
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6 min read
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Fostering a Culture of Innovation

  • Business Value and ROI, Design, Design Theory, Development, Employee Experience, Internal Company Dynamics, Internal Company Systems and Intranets, Mobile Applications, Mobile Technology, Personal and Professional Development, Project Management, Team Dynamics, Vendor-Client Relationships, Working With Stakeholders

Environments that create game-changing products and services need to remain vibrant at every level.

Article by Megan Geyer
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7 min read
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