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Design Theory

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Five Customer Experience Lessons Coffee Taught Me

  • Business UX Leaders, Consumer products, Customer Experience, Design, Design Theory, Empathy, Entertainment and Humor, Marketing and Brand, Personal and Professional Development, Strategy, Usability, Vendor-Client Relationships

A lifetime pursuing CX excellence culminates in a great cup of coffee and five tips for nailing customer experience.

Article by Tyler Wells
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5 min read
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Why UX Designers Need to Think like Architects

  • Consumer products, Design, Design Theory, Government and Public Services, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, Personal and Professional Development, Product design, Project Management, Strategy, Team Dynamics, Technology, Usability, Vendor-Client Relationships, Visual Design

A look at the parallels between architects and user experience designers, and how the latter group can benefit from the work of the former.

Article by Rima Reda
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6 min read
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The Design for Experience Awards Site is Live

  • Accessibility, Agile and Iterative Process, Analytics and Tracking, Android, Apple, Apple iOS, Business UX Leaders, Business Value and ROI, Cloud Computing, Consumer products, Contests and Giveaways, Customer Experience, Data visualization, Decision Architecture, Design, Design for Experience Awards, Design Theory, Design Tools and Software, Development, E-commerce, Emotion, Empathy, Employee Experience, Enterprise Products, Eye tracking, Flow and Immersion, Global Products and Localization, Government and Public Services, Healthcare, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, iPad, iPhone, Location-Based Services, Marketing and Brand, Microsoft, Microsoft Silverlight, Microsoft Windows, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Persuasive Design, Privacy and Data Security, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Short News, Social Networking, Software as a Service, Strategy, Tablet, Team Dynamics, Technology, Technology for the Common Good, The Business of UX, Touch, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, Visual Design, Working With Stakeholders

The official website for the international Design for Experience awards is up and running!

Article by UX Magazine Staff
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Five Tips for Letting Collaboration Fuel Innovation

  • Business Value and ROI, Design, Design Theory, Development, Digital Publishing and eBooks, Internal Company Dynamics, Marketing and Brand, New and Emerging Technologies, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Team Dynamics

The authors of Naked Innovation share insights from the first iteration of their book, which is currently being revised using community feedback.

Article by David McGaw, Zachary Jean Paradis
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Internet of Things and the Work of the Hands

  • Consumer products, Design, Design Theory, Information Design and Architecture, Interaction Design, Mobile Technology, New and Emerging Technologies, Product design, Psychology and Human Behavior, Technology, Usability, User Adoption

Looking to philosopher Albert Borgmann and the wood-burning stove, we see that the Internet of Things must create meaningful interactions in order to succeed.

Article by Thomas Wendt
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8 min read
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How to Help Your Users Take Action

  • Consumer products, Customer Experience, Design, Design Theory, Emotion, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Persuasive Design, Product design, Psychology and Human Behavior, Research Methods and Techniques, Strategy, Technology, Usability, User Adoption

Accounting for cue, reaction, evaluation, ability, and timing in your design process can help spur your users into action.

Article by Stephen Wendel
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