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Content and Copy

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Many Forks in a New Road: The UX Hell of Cross-Platform Content Viewing

  • Adobe, Adobe Flash, Android, Apple, Apple iOS, Browsers, Content and Copy, Design, Development, Google, HTML5, iPad, iPhone, Mac OS, Operating Systems, Sound and Audio, Tablet, Video

When iOS stopped supporting Adobe Flash back in 2010, significant cross-platform audio and video rendering issues surfaced that remain with us today.

Article by Pete Mackie
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8 min read
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The Future of Web Design is in Our Hands

  • Android, Apple, Content and Copy, Customer Experience, Design, Gestures, Google, Information Design and Architecture, Interaction Design, Interface and Navigation Design, iPad, iPhone, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Product Releases and Redesigns, Tablet, Technology, Touch, Usability, Web

The rise of mobile technology has made traditional websites obsolete and the winning designs of the future will be immersive experiences with rich narratives.

Article by Chuck Longanecker
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7 min read
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Hey, Event Apps: Why So Serious?

  • Android, Conferences, Content and Copy, Design, Gestures, Input devices, Interaction Design, Interface and Navigation Design, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Research Methods and Techniques, Social Networking, Technology, Touch, User Reported Feedback

An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.

Article by Beth Burghardt
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5 min read
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7 Actions that Earn User Trust

  • Content and Copy, Design, Design Tools and Software, Direct Observation Research, Facebook, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Psychology and Human Behavior, Research Methods and Techniques, Technology

When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.

Article by Ilana Westerman
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6 min read
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Design Standards Let the Interface Disappear Behind the Experience

  • Business Value and ROI, Content and Copy, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, HTML5, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Microsoft Windows, Mobile Applications, Mobile Technology, Product design, Project Management, Technology, User Acceptance Testing, User Reported Feedback, Visual Design

The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.

Article by Mike Maass
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6 min read
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The Incredible Shrinking Big Idea: How does CX impact your agency in the age of omni-channel marketing?

  • Content and Copy, Customer Experience, Design, Internal Company Dynamics, Marketing and Brand, Mobile Applications, Mobile Technology, Personal and Professional Development, Product design, Project Management, Strategy, Team Dynamics, Technology, Web

The “big ideas” of the Mad Men era need to be integrated into the overall customer experience by modern agencies.

Article by Tom Schneider
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4 min read
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