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Business Value and ROI

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How FedEx is improving the user experience of its systems, building an effective UX practice area, and moving the entire company toward strong UX competency.

Article by Brice Stokes, Thomas Wicinski, Mike Downey
Share:The FedEx UX Journey, Part 1
22 min read
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The problem-solving approach designers use can be very helpful in strategic discussions.

Article by UX Magazine Staff, Luke Wroblewski
Share:Influencing Business Strategy Through Design
12 min read
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