- Business Value and ROI, Interviews, Strategy, The Business of UX
With few actual users and extremely limited budgets, how to startups engage in user-centered design?
Article by Whitney Hess
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Business Value and ROI
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- Business Value and ROI, Contextual User Studies, Direct Observation Research, Ethnography, Research Methods and Techniques, Strategy
An examination of the business value of ethnography in user-center technology.
Article by Victoria Bellotti, PARC
- Business UX Leaders, Business Value and ROI, Customer Experience, Internal Company Dynamics, Interviews, Prototypes, Strategy, Team Dynamics
How FedEx is improving the user experience of its systems, building an effective UX practice area, and moving the entire company toward strong UX competency.
Article by Brice Stokes, Thomas Wicinski, Mike Downey
- Business Value and ROI, Google, Internal Company Dynamics, Interviews, Product design, Strategy, UX Magazine, Web, Wireframes, Yahoo!
The problem-solving approach designers use can be very helpful in strategic discussions.
Article by UX Magazine Staff, Luke Wroblewski
- Business Value and ROI, Development, Interviews, Open source, Product design, Ruby on Rails, Simplicity, Software as a Service, Strategy, User Acceptance Testing, Web
A fascinating conversation with 37Signals’ David Heinemeier Hansson.
Article by Brad Umbaugh, David Heinemeier Hansson
- Business Value and ROI, Facebook, Short News, Web
Article by Alex Schleifer
