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Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Getting into the nitty-gritty of online dating reveals a complex user experience evolving toward the ubiquity of social networking.
When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.
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