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Home ›› Business Value and ROI ›› Page 38

Business Value and ROI

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Walt Disney: The World’s First UX Designer

  • Analytics and Tracking, Business UX Leaders, Business Value and ROI, Consumer products, Customer Experience, Design, Development, Empathy, Employee Experience, Flow and Immersion, Gaming, Information Design and Architecture, Interface and Navigation Design, Marketing and Brand, Personal and Professional Development, Project Management, Prototypes, Psychology and Human Behavior, Research Methods and Techniques, Search, SEO, and SEM, Team Dynamics, Technology, User Reported Feedback, Visual Design

Attention to detail, a focus on immersion, and the desire constantly improve his products made Walt Disney one of the earliest designers of user experience.

Article by Joseph Dickerson
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8 min read
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Lighting up High Times for the Web

  • Business Value and ROI, Cloud Computing, Content and Copy, Content Strategy, Design, Development, Digital Publishing and eBooks, Information Design and Architecture, Mobile Applications, Mobile Technology, Product Releases and Redesigns, Technology, Wireframes

A successful redesign of an iconic marijuana magazine website requires a design and development balancing act.

Article by Heath Beckett
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4 min read
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User Experience or Speed?

  • Agile and Iterative Process, Analytics and Tracking, Business Value and ROI, Design, Development, Product design, Product Releases and Redesigns, Prototypes, Strategy, Usability, User Acceptance Testing, User Reported Feedback, Visual Design

There are steps you can take to ensure that the pressure to get a project completed quickly never leads to the sacrifice of user experience.

Article by Marcin Treder
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5 min read
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Making the Most of Ethnographic Research

  • Analytics and Tracking, Business Value and ROI, Customer Experience, Design, Ethnography, Interface and Navigation Design, Mobile Technology, Product design, Psychology and Human Behavior, Remote Research, Research Methods and Techniques, Research Tools and Software, Technology, Usability, User Acceptance Testing, User Reported Feedback, Working With Stakeholders

When employed to its full potential, field research done in unique user environments can uncover opportunities to innovate customer experience.

Article by Jessica Weber, John Cheng
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7 min read
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Five Steps to Enterprise Gamification

  • Business Value and ROI, Customer Experience, Design, Design Tools and Software, Digital Publishing and eBooks, E-commerce, Emotion, Enterprise Products, Gaming, Interface and Navigation Design, New and Emerging Technologies, Privacy and Data Security, Product design, Psychology and Human Behavior

With gamification continuing to grow in popularity as a way to engage users, the new book Gamification at Work lays out the five steps of “player centered design.”

Article by Janaki Kumar
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7 min read
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How to Get the Most from Digital Customer Experience Investments

  • Analytics and Tracking, Business Value and ROI, Customer Experience, Design, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Product Releases and Redesigns, Project Management, Research Methods and Techniques, Social Media Marketing, Tablet, Technology, The Business of UX, Working With Stakeholders

Companies of all sizes are paying closer attention to customer experience elements in their digital offerings—here are some ways to maximize the ROI.

Article by Adele Sage
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3 min read
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