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Analytics and Tracking

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How lean UX research can help great experiences blossom in agile software development environments.

Article by Frank Guo
Share:Create Great UX in an Agile World by Conducting Lean UX Research
7 min read
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A learning initiative between Harvard and MIT, edX is creating an open-source learning platform with Google that’s poised to change the experience of higher learning.

Article by Livia Veneziano
Share:In Search of Knowledge: MOOC.org Will Change the Experience of Learning
5 min read
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Companies that are eager to create superior customer experiences must repair, elevate, optimize, and differentiate their CX programs and initiatives.

Article by Megan Burns
Share:Four Steps to Customer Experience Maturity
4 min read
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Using statistical data wisely, like the characters in the baseball movie Moneyball, UX teams can leverage strikes one and two to get on base.

Article by Steve Tengler
Share:Moneyball 2: How to Sweep the UX World Series
7 min read
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Despite becoming more commonplace and in-demand, user experience is still victim to a number of misconceptions—here, four of them are sent to slaughter.

Article by Brian Pagán
Share:Four Myths About UX and How to Bust Them
6 min read
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