- Design, Direct Observation Research, Product design, Product Releases and Redesigns, User Reported Feedback
Avoid a user revolt against your product redesign by targeting the overall experience instead of just aesthetics.
Article by Scott Plewes
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Conversational ai isn’t going anywhere – it’s going everywhere.
- Privacy and Data Security, Product design
Five strategies for increasing awareness of security in the design process to build customer trust and loyalty.
Article by Toby Boudreaux
- Internal Company Dynamics, Product design, Requirements and Specifications, Team Dynamics
How a shared vision of the customer experience can focus teams and improve product design
Article by Alan Colville
- Internal Company Dynamics, Product design, Requirements and Specifications, Strategy, Web, Working With Stakeholders
Ikea’s price-first design approach is a model for smoother projects.
Article by Jonathan Anderson | UX Magazine
