- Behavioral Science, Customer Experience, Design, Design Theory, Emotion, Empathy, Neuroscience, Psychology and Human Behavior, Technology, Technology for the Common Good, Usability, UX Education, UX Magazine, UX World Changing Ideas
Lessons from the Hero’s Journey for Innovation Labs* and Organizational Change
*and accelerators, incubators, studios, leadership programs, etc.
Article by Nick Scott
There Is No Transformation Without Integration
- The article covers the whole process of integrating transformation
- The author unpacks the following ideas:
- The Journey Outward
- Campbell’s Model of the hero’s journey
- Moving from mythological adventure to practical deed
- Integrating a transformative experience
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- October 7, 2022
10 min read
- Accessibility, Artificial Intelligence, Augmented Reality, Customer Experience, Defining AI, Design, Research Methods and Techniques, Research Tools and Software, Technology, Technology for the Common Good, Usability, UX Education, UX Magazine
Learn ways user experience research can help build responsible AI applications.
Article by Celine Lenoble
How User Experience Research (UXR) Cam Help Build Responsible AI Applications
- UXR reveals the myriad of intended and unintended effects of apps on people’s life — and help build more ethical AI
- The author talks about:
- How to assess the impact of ML-apps on users and meet AI ethical standards?
- Ethics in AI
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- September 29, 2022
3 min read
- Artificial Intelligence, Augmented Reality, Automotive, Behavioral Science, Customer Experience, Defining AI, Design, Design Theory, Neuroscience, Psychology and Human Behavior, Technology, Usability, UX Education, UX Magazine, UX World Changing Ideas
One author’s thoughts on progress of behavioral sciences over the last 50 years and ways conversational AI and experience design revolutionize them.
Article by Daniel Lametti
Will Conversational AI and Experience Design Revolutionize the Behavioral Sciences?
- The article covers:
- Studies and surveys on behavioral sciences conducted over the last 50 years
- The role of conversational AI in the modern world and its perks
- Ways conversational AI and experience design might revolutionize behavioral sciences
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- September 26, 2022
5 min read
- Artificial Intelligence, Augmented Reality, Behavioral Science, Conversational Design, Customer Experience, Defining AI, Design, Design for Experience Awards, Technology, Technology for the Common Good, The Business of UX, Usability, UX Education, UX Magazine
A Q&A with celebrated tech leader and design pioneer, Robb Wilson
Article by Josh Tyson
Conversational AI Experiences Don’t Have to Suck
- In this candid conversation with a celebrated tech leader and experience design pioneer Robb Wilson, he talks about a lifelong journey in technology that informed his new book from Wiley, Age of Invisible Machines: A Practical Guide to Growing a Hyperautomated Ecosystem of Intelligent Digital Workers.
- Robb Wilson talks about:
- His early career stages and how his experience if the film industry influenced his later work
- Common mistakes people make when trying to design conversational experiences
- UX Magazine and its purpose
- Conversational AI
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- September 22, 2022
11 min read
- Business UX Leaders, Business Value and ROI, Customer Experience, Design, Technology, The Business of UX, Usability, UX Education, UX Magazine
How returning to the craft taught me to be a better leader
Article by Aly Blenkin
Returning to Craft
- The article covers the author’s story of going back to the practice as a product designer.
- The author shares her tips on how become a better leader by becoming a better designer:
- Slow down to reflect and grow as a team
- Create an environment to challenge “best practices”
- Listen first before giving your opinion
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- September 22, 2022
9 min read
- Accessibility, Artificial Intelligence, Behavioral Science, Customer Experience, Design, Design Theory, Remote Research, Research Methods and Techniques, Research Tools and Software, Technology, Usability, UX Education, UX Magazine
With ML facing so many users, there is a case to approach the conception and design of ML-powered applications from a UX research perspective. Read more to find out.
Article by Celine Lenoble
How Can User Experience Research (UXR) Help Build Users Trust in AI Systems and Increase Engagement?
- The article covers the conception and design of ML-powered applications from a UX research perspective.
- The author unpacks the following ideas:
- Machine Learning and Real Users
- Machine Learning and The Theory of Machine
- Mental Models and User Engagement with Machine Learning Apps
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- September 21, 2022
4 min read