- Business Value and ROI, Conferences, Customer Experience, Design, Enterprise Products, Marketing and Brand, Mobile Applications, Presentations, Product design, Project Management, Strategy, Technology, The Business of UX, Working With Stakeholders
Learn more about UX strategy at UX STRAT 2013, September 9 through 11 at the Georgia Tech Learning Center in Atlanta.
- Consumer products, Content Strategy, Customer Experience, Design, Design Theory, Interaction Design, Marketing and Brand, Persuasive Design, Psychology and Human Behavior, Technology, User Reported Feedback
Design should be supportive of users, but as design collides with sales and marketing, manipulative techniques are wielded with other goals in mind.
- Android, Conferences, Content and Copy, Design, Gestures, Input devices, Interaction Design, Interface and Navigation Design, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Research Methods and Techniques, Social Networking, Technology, Touch, User Reported Feedback
An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.
- Content and Copy, Design, Design Tools and Software, Direct Observation Research, Facebook, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Psychology and Human Behavior, Research Methods and Techniques, Technology
When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.
- Content and Copy, Customer Experience, Design, Internal Company Dynamics, Marketing and Brand, Mobile Applications, Mobile Technology, Personal and Professional Development, Product design, Project Management, Strategy, Team Dynamics, Technology, Web
The “big ideas” of the Mad Men era need to be integrated into the overall customer experience by modern agencies.
- July 8, 2013
- Analytics and Tracking, Business Value and ROI, Customer Experience, Design, Development, Employee Experience, Ethnography, Marketing and Brand, Mobile Applications, Research Methods and Techniques, Social Networking, Storytelling, Technology, Usability
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
