- Accessibility, Artificial Intelligence, Business Value and ROI, Conversational Design, Design, Empathy, Human factors
The people developing AI are transforming how we think. Here’s how empathy plays a role.
Article by Louis Byrd
- Accessibility, Artificial Intelligence, Behavioral Science, Business Value and ROI, Consumer products, Conversational Design, Design, Design Tools and Software, Enterprise Products, Product design, Software
In the current crisis, there is an enormous amount of people working from home, how does your interface react?
Article by David Jenkins
- Behavioral Science, Conversational Design, Customer Experience, Design, Personas, Research Methods and Techniques
Integral to transforming the delivery of care are deep explorations, research, and prototyping.
Article by Samihah Azim
- Accessibility, Artificial Intelligence, Conversational Design, Customer Experience, Design, Development, Empathy, Human factors, Usability
When people with disabilities can’t access a website like others can, they naturally feel excluded. No one should feel irrelevant or isolated from technology.
Article by UX Magazine Staff
- Artificial Intelligence, Conversational Design, Customer Experience, Government and Public Services, Technology for the Common Good, The Business of UX
If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?
Article by Jen Baird, Jonathan Alcabes
Share:How can Federal decision-makers use Conversational AI to improve Customer Experience?
- January 14, 2020
- Artificial Intelligence, Business UX Leaders, Business Value and ROI, Conversational Design, Customer Experience, Design, Design Tools and Software, Empathy, Interaction Design, Interviews, Mobile Applications, Product design, Technology, The Business of UX, UX Business News, UX Education, Voice & Natural Language
“The rise in hiring conversational designers seems to be happening at a much faster clip than when companies started hiring internal UXers 10 years ago”
Article by UX Magazine Staff
