- Accessibility, Conversational Design, Inclusion, UX Design
A conversation between a blind digital accessibility consultant and a UX designer.
- The article explores what it’s like to navigate the internet as a blind person.
- It shows how even basic tasks become difficult due to poor design, missing labels, and inaccessible interfaces.
- It argues that true accessibility requires empathy, inclusion, and designing with blind users from the start.
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- April 29, 2025

- Artificial Intelligence, Design Systems, Design Thinking, Future of Design, Innovation
Design systems were meant to streamline design and boost creativity — so why do they often do the opposite?
- The article questions whether design systems really help create better products.
- It explains how they often limit creativity, are hard to maintain, and don’t scale well.
- It suggests we need more flexible, AI-powered tools to support great design.
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- April 24, 2025

- AGI, AI Agents, AI Ecosystem, AI Integration, AI Orchestration, Artificial Intelligence, Conversational AI, Digital Twins, LLM
Unlock the future of AI with open, modular systems that power hyperautomation. Discover how orchestrating LLMs and AI agents leads to smarter, scalable innovation.
- The article explores how conversation connects LLMs, AI agents, and generative tools in business automation.
- It stresses the need for open, modular systems over relying on single vendors for scalability and innovation.
- The article highlights the drawbacks of isolated LLMs and emphasizes interconnected systems for effective AI-driven workflows.
- It encourages embracing the complexity of AI ecosystems to enable flexibility, iteration, and hyperautomation.
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- April 23, 2025

- AI Agents, Artificial Intelligence, Conversational AI, Digital Transformation, Human-Centered Design, LLM, Organizational AI, User Experience, Voice Interfaces
If we can automate a 787, why not an entire company? Discover how conversational AI and intelligent ecosystems are reshaping the future of work.
- The article explores how automating a plane cockpit led to deeper insights about business automation.
- It shows how conversational AI and agent-based systems can reduce cognitive load and improve decision-making.
- It argues that organizations need intelligent ecosystems — not just tools like ChatGPT — to thrive in the age of automation.
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- April 23, 2025

- Agentic UX, AI Agents, AI in UX, Artificial Intelligence, Future of Design, Human-AI Interaction, Interaction Design, UX Design
Designing for AI? Know what your agent can actually do. This guide breaks down the four core capabilities every UX designer must understand to build smarter, safer, and more user-centered AI experiences.
- The article examines how UX designers can effectively work with AI agents by understanding the four key capability types that shape agent behavior and user interaction.
- It emphasizes the importance of evaluating an AI agent’s perception, reasoning, action, and learning abilities early in the design process to create experiences that are realistic, ethical, and user-centered.
- The piece provides practical frameworks and examples — from smart home devices to healthcare bots — to help designers ask the right questions, collaborate cross-functionally, and scope AI use responsibly.
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- April 22, 2025

- Accessibility, Collaboration, Design Process, Design Strategy, Design Systems, Product Design, Product Management, User-Centered Design, UX Design
Discover how breaking down silos and embracing cross-functional collaboration can lead to smarter, more user-centered design — and better products for everyone.
- The article explores how siloed UX design practices can hinder product success and argues for cross-functional collaboration as essential to creating meaningful user experiences.
- It outlines the benefits of working closely with product managers, engineers, and stakeholders to align user needs with technical feasibility and business goals.
- The piece provides real-world collaboration examples across research, prototyping, design systems, and accessibility to show how teamwork leads to more innovative and effective UX outcomes.
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- April 17, 2025
