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Marlynn Wei

Marlynn Wei, MD, JD is a Harvard and Yale-trained psychiatrist, writer, interdisciplinary artist, and author of the Harvard Medical School Guide to Yoga. Dr. Wei is an expert contributor to Psychology Today and Harvard Health and has published in The Journal of Health Law, Harvard Human Rights Journal, and many other academic journals. Her research focuses on innovation and emerging technology, including empathic design, human-AI collaboration, AI in mental health and neurotechnology, and related legal and ethical issues. She is the creator of Elixir: Digital Immortality and other immersive and interactive performances. She is a graduate of Yale Law School, Yale School of Medicine, and Harvard Medical School’s MGH/McLean psychiatry residency. Twitter: @marlynnweimd Website: www.marlynnweimd.com

​6 Ways to Improve Psychological AI Apps and Chatbots

  • Artificial Intelligence, Generative AI, Psychology and Human Behavior

Repetitiveness, complicated setups, and lack of personalization deter users.

Article by Marlynn Wei
IDEAS IN BRIEF
​6 Ways to Improve Psychological AI Apps and Chatbots
  • Personalized feedback, high-quality dynamic conversations, and a streamlined setup improve user engagement.
  • People dislike an overly scripted and repetitive AI chatbot that bottlenecks access to other features.
  • Tracking is a feature that engages users and develops an “observer mind,” enhancing awareness and change.
  • New research shows that users are less engaged in AI apps and chatbots that are repetitive, lack personalized advice, and have long or glitchy setup processes.
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3 min read

ChatGPT Outperforms Humans in Emotional Awareness Test

  • Artificial Intelligence, Defining AI, Emotion, Generative AI

ChatGPT can identify and describe human emotions in hypothetical scenarios.

Article by Marlynn Wei
IDEAS IN BRIEF
ChatGPT Outperforms Humans in Emotional Awareness Test
  • New research found ChatGPT was able to outperform humans on an emotional awareness test.
  • Emotional awareness is the cognitive ability to conceptualize one’s own and others’ emotions.
  • Given the psychological risks of artificial intimacy, AI augmentation, and human-AI collaboration—keeping humans in the loop—will be a safer and more beneficial approach for now.
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3 min read

Can Human-AI Collaboration Enhance Empathy?

  • Contextual User Studies, Defining AI, Emotion, Empathy

Can artificial intelligence help people be more supportive of each other in online conversations?

Article by Marlynn Wei
IDEAS IN BRIEF
Can Human-AI Collaboration Enhance Empathy?
  • The author analyzes the recent study on the opportunity for open-ended, social, creative empathic discussions to benefit from feedback-driven, AI-in-the-loop writing systems.
  • Due to AI systems’ difficulty in comprehending complex human emotions and the open-ended nature of these jobs, such human-AI collaboration poses difficulties for more difficult, creative tasks, like carrying out empathetic discussions.
  • The author names a number of design opportunities and challenges when it comes to developing AI systems that support empathy.
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5 min read

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