Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Artificial Intelligence ›› Invisible Machines Podcast: High Risk and Lots of Experimentation

Invisible Machines Podcast: High Risk and Lots of Experimentation

by UX Magazine Staff
1 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

Robb and Josh talk about the elevated levels of risk and experimentation required to move hyperautomation forward.

“I’ve heard this from a number of people: We don’t want to be Guinea pigs on any software. If you don’t want to be the Guinea pig, you’ve pretty much decided not to innovate … [soon] companies will be begging to be on the Guinea pig list.” — Robb Wilson

This and other insights are explored in episode three of the Invisible Machines podcast. Join OneReach.ai CEO and co-founder Robb Wilson and UXM contributing editor Josh Tyson as they explore the realms of conversational AI and hyperautomation.

Subscribe to UX Magazine wherever you listen to podcasts. You can also watch episodes on the Invisible Machines YouTube channel.

post authorUX Magazine Staff

UX Magazine Staff

Tweet
Share
Post
Share
Email
Print

Related Articles

Why Gemini’s Reassurances Fail Users

  • AI Alignment, AI Ethics, AI Transparency, Artificial Intelligence, Google Gemini, Human-AI Interaction, LLM, Machine Learning, Product Design

Why does Google’s Gemini promise to improve, but never truly change? This article uncovers the hidden design flaw behind AI’s hollow reassurances and the risks it poses to trust, time, and ethics.

Article by Bernard Fitzgerald
IDEAS IN BRIEF
Why Gemini’s Reassurances Fail Users
  • The article reveals how Google’s Gemini models give false reassurances of self-correction without real improvement.
  • It shows that this flaw is systemic, designed to prioritize sounding helpful over factual accuracy.
  • The piece warns that such misleading behavior risks user trust, wastes time, and raises serious ethical concerns.
Read Article →
Share
Share:Why Gemini’s Reassurances Fail Users
6 min read

Everyone’s a 10x Employee now. But at What Cost?

  • Artificial Intelligence, Product Design, UI Design, UX Design

AI is raising the bar for everyone, but what happens when the space to learn, fail, and grow quietly disappears?

Article by Thasya Ingriany
IDEAS IN BRIEF
Everyone’s a 10x Employee now. But at What Cost?
  • The article demonstrates how AI-driven tools are raising expectations, prompting even junior roles to demand senior-level judgment.
  • It warns that automation is erasing early-career learning opportunities once crucial for developing design intuition.
  • The piece argues that while AI boosts output, it can’t replace the slow, human process of building creative judgment.
Read Article →
Share
Share:Everyone’s a 10x Employee now. But at What Cost?
6 min read

AI Agents in Customer Service: 24×7 Support Without Burnout

  • Agentic AI, Artificial Intelligence, Conversational AI, User Experience

Can AI agents fix the broken world of customer service? This piece reveals how smart automation transforms stressed employees and frustrated customers into a smooth, satisfying experience for all.

Article by Josh Tyson
IDEAS IN BRIEF
AI Agents in Customer Service: 24×7 Support Without Burnout
  • The article explains how agentic AI can improve both customer and employee experiences by reducing service friction and alleviating staff burnout.
  • It highlights real-world cases, such as T-Mobile and a major retailer, where AI agents enhanced operational efficiency, customer satisfaction, and profitability.
  • The piece argues that companies embracing AI-led orchestration early will gain a competitive edge, while those resisting risk falling behind in customer service quality and innovation.
Read Article →
Share
Share:AI Agents in Customer Service: 24×7 Support Without Burnout
6 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    ✕

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

    Accept policy