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Defining and Informing the Complex Field of User Experience (UX)
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Internal Company Dynamics
UX Behind the Firewall
Implementing the UX process internally can improve the user interface of a company's applications, improving productivity and morale.
Article - Clive Howard - March 8, 2013 - 4 Comments
Love, Hate, and Empathy: Why We Still Need Personas
Often mocked and misunderstood, when created with diligence and integrity, personas are an extremely valuable design tool.
Article - Kyra Edeker, Jan Moorman - February 21, 2013 - 9 Comments
We Need to Talk
We'd like your help in figuring out how to leverage our magazine's influence to the benefit of the UX community.
Article - UX Magazine Staff - February 20, 2013 - 14 Comments
Lead Your UX Team like Phil Jackson
NBA coach Phil Jackson earned his teams 11 championship wins using leadership techniques that are applicable to user-centered design projects.
Article - Jamal Jackson - February 19, 2013 - 5 Comments
Improve Your Odds when Hiring for UX
There's no sure thing when hiring for user-centered design roles, but you can take steps to improve your odds of finding a winner.
Article - Greg Zapar - February 14, 2013 - 8 Comments
Using Cohort Analysis to Optimize Customer Experience
Researching your users in cohorts can reveal ways to improve their customer journeys.
Article - James Torio, Rishabh Dayal - February 12, 2013 - 5 Comments
Fostering a Culture of Innovation
Environments that create game-changing products and services need to remain vibrant at every level.
Article - Megan Geyer - January 23, 2013 - 0 Comments
4 Reasons Your UX Investment Isn’t Paying Off
Successful user experience efforts require more than just investment—they also need proper implementation.
Article - Hilary Little - January 22, 2013 - 13 Comments
Stanislavski and the Reluctant Stakeholder
Tools employed by a mighty Russian acting coach can also can also be used to ease clients into an empathetic state.
Article - Tracy Brown - January 15, 2013 - 0 Comments
Get Your Content Strategy Out of the Drawer with Governance
Give your content strategy a backbone and a fighting chance by putting a plan and some tools behind it.
Article - Meghan Casey - January 11, 2013 - 0 Comments