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Defining and Informing the Complex Field of User Experience (UX)
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Content and Copy
Content Strategy and UX: A Modern Love Story
It's inherently impossible to design great UX for bad content.
Article - Kristina Halvorson - February 15, 2011 - 19 Comments
Crafting the UX of REI's Retail Experience
Translating REI's warm, hand-crafted in-store experiences into the digital space.
Article - Samantha Starmer - December 1, 2010 - 2 Comments
Plain Language Tenets in UX
Plain language can help people find what they need, and understand what they find.
Article - Scott Baldwin - October 27, 2010 - 7 Comments
Fusing Content Strategy with Design
Developing content strategy techniques for defining and designing interactive content systems.
Article - David Gillis - June 23, 2010 - 7 Comments
The Small Print: Writing UI Instructions
Twelve tips for writing in-context UI instructions to make websites more usable.
Article - Connie Malamed - May 17, 2010 - 15 Comments
Help Them Help You
Give colleagues a basic introduction to design to improve communication.
Article - Megan O. Read - April 12, 2010 - 12 Comments
The web without words
Article - Constantinos Demetriadis - October 17, 2008 - 1 Comments
Scylla & Charybdis
Users rule the experience. Advertisers pay for it.
Article - Giovanni Calabro - September 6, 2007 - 19 Comments
Reviving Anorexic Web Writing
Article - Howard Mann - August 1, 2007 - 1 Comments
Article Design and Eyetracking
Article - Howard Mann - March 15, 2007 - 0 Comments