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UX Magazine - The Business of UX

Designing the Right Team for UX: An Art and a Science

Today’s UX teams must be strategic to understand the business opportunities while still being tactically focused to execute pixels with precision. This requires a new cross-disciplinary approach, bringing together business strategy, content strategy, interaction design, market research, data analysis, and technical expertise.
NO. 741 - October 07, 2011 - Doug Hopkins
UX Magazine - The Business of UX

6 Disciplines for Reaching Customer Experience Maturity

Practices required to design, implement, and manage CX in a disciplined way.
NO. 731 - September 21, 2011 - Megan Burns
UX Magazine - The Business of UX

Five Popular Web Strategies That Don't Work

At your next moment of change and opportunity, what kind of leader will you be?
NO. 703 - July 26, 2011 - Scott McDonald
UX Magazine - The Business of UX

On UX Leadership

Looking inward to grow the UX profession and outward to inject design into the DNA of organizations.
NO. 611 - January 26, 2011 - Kim Goodwin

Recent

E*TRADE's Digital Customer Experience
An interview with Tim Paul, Director of Product Management and User Experience at E*TRADE, about the growth and role of UX in the digitally driven company.
NO. 608 - January 24, 2011 - Tim Paul 4
The Adventures of Usability Girl
How UX went from a one-person task to a strategic priority with a large team at AT&T Interactive.
NO. 606 - January 19, 2011 - Stephanie Arnold 9
Managing Vanguard's Investor Experience
An interview the head of Vanguard's Retail Client Experience Group.
NO. 603 - January 07, 2011 - Amy Dobra 1
The Importance of Designing an Experience...
External customer experiences begin with the company's internal culture.
NO. 596 - December 20, 2010 - Cynthia Thomas 11
Making User and Customer Experience a...
Forrester's Harley Manning discusses customer and user experience strategy.
NO. 593 - December 14, 2010 - Harley Manning, Forrester Research 6
Customer Experience Nirvana
Bringing together marketing and UX efforts in the management of digital touchpoints.
NO. 585 - December 01, 2010 - David Moskovic 15
Crafting the UX of REI's Retail...
Translating REI's warm, hand-crafted in-store experiences into the digital space.
NO. 584 - November 30, 2010 - Samantha Starmer 2
User and Customer Experience in a Member...
How customer experience trends are affecting AAA's business.
NO. 577 - November 09, 2010 - Sylvia Veitia 1
Profiling TIAA-CREF's UX Practice
How the financial services company is building up its UX practice and culture.
NO. 570 - October 19, 2010 - Cynthia Gage Kellam 0
Accessibility and the Law
A review of the significant legal considerations regarding web accessibility and their serious implications for UX professionals.
NO. 551 - September 07, 2010 - Gregory P. Care 9
When You Startup with UX
With few actual users and extremely limited budgets, how to startups engage in user-centered design?
NO. 543 - July 21, 2010 - Whitney Hess 7
Profiling business UX leaders: A new series...
NO. 519 - April 16, 2010 - Jonathan Anderson | UX Magazine 2
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