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Ubiquitous Computing

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Are You Ready to Give Your Customers an Omni-Channel Experience?

  • Business Value and ROI, Content and Copy, Customer Experience, Design, Internal Company Dynamics, Mobile Applications, Mobile Technology, New and Emerging Technologies, Ubiquitous Computing

Five questions to answer when building your omni-channel customer experience.

Article by Jeff Steen
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6 min read

Embracing the Evolution Toward the Experience of Things

  • Cloud Computing, Consumer products, Customer Experience, Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Software as a Service, Technology, Ubiquitous Computing, User Reported Feedback

In the Experience of Things, everything that we use and interact with in our daily lives is starting to build a computing mesh around us.

Article by Peter Eckert
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7 min read
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Algorithms and the (Incomplete) Stories They Tell Us

  • Analytics and Tracking, Artificial Intelligence, Cloud Computing, Consumer products, Customer Experience, Data visualization, Development, Human factors, Information Design and Architecture, Software, Technology, Ubiquitous Computing, Usability

The stories algorithms provide must be designed to create true value for people, or we miss the great potential of IoT and the data it provides.

Article by Jason Goodhand
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5 min read
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Saying Goodbye to the Great UX Design Bonanza of 2004-2016

  • Ajax, Content and Copy, Design, Design Tools and Software, Entertainment and Humor, Information Design and Architecture, Interface and Navigation Design, Location-Based Services, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Ubiquitous Computing

The design work that has made so many of us fat and happy is about to change—exciting and challenging work ahead.

Article by Ara J. Berberian
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5 min read
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Is It Time to Forget Big Data and Focus on Real People?

  • Analytics and Tracking, Content and Copy, Customer Experience, Data visualization, Design, Marketing and Brand, Personas, Privacy and Data Security, Ubiquitous Computing

Big data opens up whole world of insight for designers, but only if we focus on the actual users behind the numbers.

Article by Maya Nix
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5 min read
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Only Paying Attention to Your Website and App? Your UX Probably Sucks

  • Apple, Apple iOS, Business Value and ROI, Consumer products, Customer Experience, Design, Emotion, Empathy, Employee Experience, Internal Company Systems and Intranets, iPad, iPhone, Mobile Applications, Mobile Technology, Product design, Project Management, Tablet, Team Dynamics, Ubiquitous Computing

A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.

Article by Jon Peterson
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Share:Only Paying Attention to Your Website and App? Your UX Probably Sucks
6 min read
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