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Ubiquitous Computing

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Five questions to answer when building your omni-channel customer experience.

Article by Jeff Steen
Share:Are You Ready to Give Your Customers an Omni-Channel Experience?
6 min read

In the Experience of Things, everything that we use and interact with in our daily lives is starting to build a computing mesh around us.

Article by Peter Eckert
Share:Embracing the Evolution Toward the Experience of Things
7 min read
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The stories algorithms provide must be designed to create true value for people, or we miss the great potential of IoT and the data it provides.

Article by Jason Goodhand
Share:Algorithms and the (Incomplete) Stories They Tell Us
5 min read
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The design work that has made so many of us fat and happy is about to change—exciting and challenging work ahead.

Article by Ara J. Berberian
Share:Saying Goodbye to the Great UX Design Bonanza of 2004-2016
5 min read
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Big data opens up whole world of insight for designers, but only if we focus on the actual users behind the numbers.

Article by Maya Nix
Share:Is It Time to Forget Big Data and Focus on Real People?
5 min read
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A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.

Article by Jon Peterson
Share:Only Paying Attention to Your Website and App? Your UX Probably Sucks
6 min read
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