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Technology for the Common Good

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How can Federal decision-makers use Conversational AI to improve Customer Experience?

  • Artificial Intelligence, Conversational Design, Customer Experience, Government and Public Services, Technology for the Common Good, The Business of UX

If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?

Article by Jen Baird, Jonathan Alcabes
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5 min read
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Announcing Winners of the 2016 UX Magazine Awards!

  • Accessibility, Business UX Leaders, Consumer products, Design, Design for Experience Awards, Design Tools and Software, E-commerce, Global Products and Localization, Government and Public Services, Healthcare, Information Design and Architecture, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Personas, Presentations, Product Releases and Redesigns, Prototypes, Research Methods and Techniques, Software, Team Dynamics, Technology, Technology for the Common Good, The Business of UX, Usability, UX Magazine

All the winners have been chosen! Take a look.

Article by UX Magazine Staff
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6 min read
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The Future Is Near: 13 Design Predictions for 2017

  • Artificial Intelligence, Design, Gestures, Human factors, Interaction Design, Mobile Applications, New and Emerging Technologies, Technology, Technology for the Common Good, Touch

To architect the experiences of tomorrow, you must first design the interactions of today.

Article by Chase Buckley
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14 min read
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Connecting Your Tools with the User Experience

  • Business Value and ROI, Consumer products, Customer Experience, Design, Design Tools and Software, Information Design and Architecture, Product design, Technology, Technology for the Common Good

The role of the designer requires a critical lens toward decision-making and the appropriate use of technology to solve problems.

Article by Shanon Marks
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5 min read
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Divvy Bikes Review

  • Accessibility, Automotive, Consumer products, Contextual User Studies, Customer Experience, Design, Government and Public Services, Human factors, Interaction Design, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Reviews, Technology, Technology for the Common Good, Usability

I’m a Divvy bikes member and fan, but there have been some speed bumps in my Divvy user experience.

Article by Will Scott
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7 min read
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Designing for the Future Self

  • Cloud Computing, Design, Healthcare, Human factors, Information Design and Architecture, Interaction Design, Mobile Applications, Mobile Technology, Psychology and Human Behavior, Software as a Service, Technology for the Common Good, User Reported Feedback

Big data, smart mobile technology and connected devices are combining to allow us to build a new type of smart digital service: Living Services.

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4 min read
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