- Customer Experience, Strategy, Vendor-Client Relationships
It will all seem unimportant until it is you waiting in the reception area or stuck on hold.
Article by Elias Parker
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Strategy
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- Strategy, UX Magazine, Web
Can our site’s grid layout support standard IAB banner sizes? Sure it can.
Article by Howard Mann
- Internal Company Dynamics, Short News, Strategy, The Business of UX, Working With Stakeholders
When should “sell, sell, sell” be replaced by “slow down”? Howard Mann investigates.
Article by Howard Mann
- Strategy, Working With Stakeholders
Apparently, selling can be fun (and not only for the commission earner).
Article by Howard Mann
- Internal Company Dynamics, Strategy
Ignoring your instincts and failing to appreciate the instincts of others can be disastrous.
Article by Howard Mann
- Marketing and Brand, Strategy
Gurus say that everything you know is wrong. But is it? We investigate.
Article by Alex Schleifer