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Research Methods and Techniques

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Trust is the “good” in good experience design—are you making sure your product is trustworthy?

Article by Chad Vavra
Share:Trust in Experience Design
3 min read
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A look at three easy-to-use platforms that work together as part of an integrated text analytics framework: KH Coder, OpenOffice Base, and Wordaizer

Article by Will Towler
Share:Text Analytics For Everyone
4 min read
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By running Spotify through a usability test, one avid user was able to find some relatively easy fixes that could make for a more intuitive and rewarding experience.

Article by Lin Wang
Share:I Love You, Spotify … Now Change
5 min read
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By mitigating the feeling in users of being watched and judged, you can get better data from testing sessions—especially when working with kids.

Article by Nick Shim
Share:Building a Rapport with Kids for User Testing
3 min read
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While controversial among freelancers, white-labeling your services to a company can open you up to a whole new world of opportunity.

Article by Cory Lebson
Share:Go Ahead, White-Label Your Services
8 min read
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Modifying Jeff Gothelf’s proto-persona process reveals another method of working with clients to establish executive alignment on target users.

Article by Brent Summers
Share:Revisiting Proto-Personas for Executive Alignment
6 min read
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