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Project Management

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Design Standards Let the Interface Disappear Behind the Experience

  • Business Value and ROI, Content and Copy, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, HTML5, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Microsoft Windows, Mobile Applications, Mobile Technology, Product design, Project Management, Technology, User Acceptance Testing, User Reported Feedback, Visual Design

The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.

Article by Mike Maass
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6 min read
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The Incredible Shrinking Big Idea: How does CX impact your agency in the age of omni-channel marketing?

  • Content and Copy, Customer Experience, Design, Internal Company Dynamics, Marketing and Brand, Mobile Applications, Mobile Technology, Personal and Professional Development, Product design, Project Management, Strategy, Team Dynamics, Technology, Web

The “big ideas” of the Mad Men era need to be integrated into the overall customer experience by modern agencies.

Article by Tom Schneider
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4 min read
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UX Is Not A Verb

  • Agile and Iterative Process, Apple, Business Value and ROI, Design, Design Tools and Software, iPad, Personal and Professional Development, Project Management, Prototypes, Research Methods and Techniques, Team Dynamics, User Acceptance Testing, Vendor-Client Relationships, Wireframes, Working With Stakeholders

Helping clients understand that UX is a holistic process, not a single action, can benefit everyone working on a project.

Article by Tim R. Todish
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4 min read
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The Strategic and Tactical Aspects of UX Leadership

  • Business Value and ROI, Design, Development, Employee Experience, Human factors, Interaction Design, Internal Company Dynamics, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Strategy, Team Dynamics, Technology, Usability, Visual Design, Working With Stakeholders

Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.

Article by John McGloon
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5 min read
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Determining an Hourly Rate: A (Sometimes) Necessary Evil

  • Content and Copy, Design, Employee Experience, Employment and Hiring, Marketing and Brand, Personal and Professional Development, Project Management, Usability, Vendor-Client Relationships, Web

Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.

Article by Devan Goldstein
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7 min read
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Hosting a Page Description Workshop

  • Agile and Iterative Process, Data visualization, Design, Design Tools and Software, Internal Company Dynamics, Marketing and Brand, Product design, Project Management, Prototypes, Research Methods and Techniques, Research Tools and Software, Sketching, Technology, User Acceptance Testing, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.

Article by Andrew Wirtanen, Colin Butler
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7 min read
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