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Personal and Professional Development

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Implementing Customer Experience as an Organizational Value

  • Agile and Iterative Process, Business Value and ROI, Customer Experience, Design, Design Theory, Employee Experience, Internal Company Dynamics, Personal and Professional Development, Team Dynamics, Working With Stakeholders

How to put CX strategy to work using Kotter’s model, a go-to framework for serious organizational change.

Article by Pete Kinser
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10 min read
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How Do We Interact with Our Organizations?

  • Contests and Giveaways, Design, Emotion, Employee Experience, Employment and Hiring, Internal Company Dynamics, Personal and Professional Development, Project Management, Psychology and Human Behavior, Team Dynamics, Vendor-Client Relationships, Working With Stakeholders

The winners of our Intertwingled giveaway share stories of how they interact with their workplace culture.

Article by UX Magazine Staff
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3 min read
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Kicking Off the 2014 Design for Experience Awards

  • Accessibility, Agile and Iterative Process, Analytics and Tracking, Augmented Reality, Automotive, Business Value and ROI, Cloud Computing, Consumer products, Content and Copy, Content Strategy, Contextual User Studies, Customer Experience, Data visualization, Decision Architecture, Design, Design for Experience Awards, Design Theory, Design Tools and Software, Development, Direct Observation Research, E-commerce, Emotion, Empathy, Employee Experience, Enterprise Products, Ethnography, Eye tracking, Flow and Immersion, Gestures, Global Products and Localization, Government and Public Services, Healthcare, Human factors, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Operating Systems, Personal and Professional Development, Personas, Persuasive Design, Product design, Product Releases and Redesigns, Project Management, Prototypes, Psychology and Human Behavior, Requirements and Specifications, Research Methods and Techniques, Research Tools and Software, Short News, Simplicity, Sketching, Social Media Marketing, Social Networking, Software, Software as a Service, Strategy, Tablet, Team Dynamics, Technology, Touch, Ubiquitous Computing, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, UX Magazine, Video, Visual Design, Voice & Natural Language, Wireframes, Working With Stakeholders

The 2014 international Design for Experience awards program, presented by UX Magazine, is now accepting applications and recommendations.

Article by UX Magazine Staff
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2 min read
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The Power of Disciplined Simplification

  • Agile and Iterative Process, Apple, Customer Experience, Design, Flow and Immersion, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, New and Emerging Technologies, Personal and Professional Development, Research Methods and Techniques, User Acceptance Testing, Visual Design, Working With Stakeholders

By investing in focus, fluency, and magic, established firms can get up to speed with today’s CX leaders, embracing disciplined simplification.

Article by Allegra Burnette
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4 min read
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What is Empathy?

  • Consumer products, Design, Design Tools and Software, Digital Publishing and eBooks, Direct Observation Research, Emotion, Empathy, Human factors, Personal and Professional Development, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Team Dynamics, Technology

A thoughtful examination of empathy in life and in the context of design reveals that empathy is not merely about receiving, but also about giving.

Article by Seung Chan Lim
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10 min read
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UX as the New SEO: an interview with Marianne Sweeny

  • Apple, Content Strategy, Design, Design Tools and Software, Interaction Design, iPad, Media Contour, Personal and Professional Development, Product design, Project Management, Search, SEO, and SEM, Strategy, Team Dynamics, Usability

Self-described “Search Information Architect” Marianne Sweeny dicusses her design process, her favorite products, and her views on collaboration

Article by Jason Gillard
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5 min read
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