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Mobile Technology

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Companies of all sizes are paying closer attention to customer experience elements in their digital offerings—here are some ways to maximize the ROI.

Article by Adele Sage
Share:How to Get the Most from Digital Customer Experience Investments
3 min read
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Building a bridge between the disparate experiences of IT administrators and end users can improve UX in enterprise software.

Article by Michael Ashley
Share:Rethinking Enterprise UX in the Age of Consumerization
5 min read
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An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.

Article by Beth Burghardt
Share:Hey, Event Apps: Why So Serious?
5 min read
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When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.

Article by Ilana Westerman
Share:7 Actions that Earn User Trust
6 min read
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The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.

Article by Mike Maass
Share:Design Standards Let the Interface Disappear Behind the Experience
6 min read
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The “big ideas” of the Mad Men era need to be integrated into the overall customer experience by modern agencies.

Article by Tom Schneider
Share:The Incredible Shrinking Big Idea: How does CX impact your agency in the age of omni-channel marketing?
4 min read
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