- Customer Experience, Internal Company Dynamics, Marketing and Brand, Strategy, The Business of UX
External customer experiences begin with the company’s internal culture.
Article by Cynthia Thomas
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- Agile and Iterative Process, Business UX Leaders, Business Value and ROI, Customer Experience, Internal Company Dynamics, Marketing and Brand, Strategy, The Business of UX
Forrester’s Harley Manning discusses customer and user experience strategy.
Article by Harley Manning, Forrester Research
- Customer Experience, Internal Company Dynamics, Marketing and Brand, Strategy, The Business of UX
Bringing together marketing and UX efforts in the management of digital touchpoints.
Article by David Moskovic
- Augmented Reality, Consumer products, iPhone, Marketing and Brand, Mobile Applications, Mobile Technology, Product Releases and Redesigns, Simplicity, Strategy, User Adoption
The creators of RedLaser, a popular iPhone app, tell the UX story behind their success.
Article by Jeffrey Powers, Vikas Reddy, Jeremy Olson
- Customer Experience, Design, Emotion, Marketing and Brand
Jamy Ian Swiss explains how magic and UX live in the same place: the user’s mind.
Article by Lukas Mathis
- Adobe, Adobe AIR, Adobe Flash, Adobe Flex, Facebook, Google, Interviews, Marketing and Brand, New and Emerging Technologies, Rich Internet applications, Ruby on Rails, Strategy, Team Dynamics, The Business of UX, Twitter, User Acceptance Testing, User Adoption, Web, Web 2.0
A discussion amongst thought leaders from eBay, Discovery Channel, Google, and Adobe.
Article by Ryan Stewart, Alan Lewis, Scott Green, Randy Rieland, Tony Hillerson
