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The lead designer from Looksery—Snapchat’s recent acquisition—explains how user testing led to the creation of an app people can’t get enough of.
A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.
The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value … like Sphero’s BB-8 Star Wars toy.
Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.
Giving users content tailored to their interests, needs, and location is the key to making the most of mobile technology.
