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The lead designer from Looksery—Snapchat’s recent acquisition—explains how user testing led to the creation of an app people can’t get enough of.

Share:User Testing as a Design Driver
6 min read

A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.

Share:Only Paying Attention to Your Website and App? Your UX Probably Sucks
6 min read

The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value … like Sphero’s BB-8 Star Wars toy.

Share:Samsung’s New IoT Hub or an App-Controlled Star Wars Droid?
3 min read

Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.

Share:The Pleasures and Pain-Points of Panera 2.0
6 min read

Giving users content tailored to their interests, needs, and location is the key to making the most of mobile technology.

Share:Personalization: The Pillar of the Mobile User Experience
5 min read

A review of the the Paychex Flex iOS app shows areas where employee benefits and payroll companies can make great improvements in mobile experience design.

Share:Payroll Apps Should Deliver More Than a Stub
4 min read

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