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Internal Company Dynamics

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The Strategic and Tactical Aspects of UX Leadership

  • Business Value and ROI, Design, Development, Employee Experience, Human factors, Interaction Design, Internal Company Dynamics, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Strategy, Team Dynamics, Technology, Usability, Visual Design, Working With Stakeholders

Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.

Article by John McGloon
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5 min read
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Hosting a Page Description Workshop

  • Agile and Iterative Process, Data visualization, Design, Design Tools and Software, Internal Company Dynamics, Marketing and Brand, Product design, Project Management, Prototypes, Research Methods and Techniques, Research Tools and Software, Sketching, Technology, User Acceptance Testing, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.

Article by Andrew Wirtanen, Colin Butler
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7 min read
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How Chief Customer Officers Orchestrate Experiences

  • Analytics and Tracking, Business UX Leaders, Business Value and ROI, Customer Experience, Employee Experience, Employment and Hiring, Government and Public Services, Healthcare, Internal Company Dynamics, Marketing and Brand, Mobile Technology, Project Management, Social Networking, Team Dynamics, The Business of UX, Working With Stakeholders

When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.

Article by Paul Hagen
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4 min read
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The Experience Tells The Story

  • Content and Copy, Design, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Product design, Storytelling, Technology, Usability, Web

An original don of advertising, David Ogilvy’s 11 principles for creating great campaigns still ring true today.

Article by Ted Booth
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7 min read
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Who Are We and What Are We Doing?

  • Content Strategy, Design, Employee Experience, Employment and Hiring, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Nomenclature, Personal and Professional Development, Personas, The Business of UX, UX Magazine, Wireframes

An in-depth look at the field of user experience shows that despite some truly explosive growth, we’ve still got some maturing to do.

Article by Jonathan Anderson | UX Magazine, Didus
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6 min read
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Collaboration Experience

  • Business Value and ROI, Design, Employee Experience, Internal Company Dynamics, Personal and Professional Development, Project Management, Simplicity, Team Dynamics

A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.

Article by Gregg Bernstein
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5 min read
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