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Empathy

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When we assume our design is flawed, we advocate for the user and can begin taking actionable steps towards building an outstanding product a user will enjoy.

Article by Edward Beebe-Tron
Share:How to Err on the Side of the User
9 min read

The promise of recurring revenue sustained customer loyalty drives companies across industries to adopt a subscription-based “membership” business model.

Article by Simon Heather, Alice Kogan
Share:6 Ways to Design Value into Your Membership Model
9 min read

Conversational Design has become the industry standard for VUI. By crafting “Product Personas”, we can create a unified and engaging voice for our product.

Article by Toby Trachtman
Share:Your Design is Great, But Who Am I Talking to?
7 min read

Wherein a broken coffee grinder provides lessons in empathy.

Share:A Case of Accidental Anthropomorphism
3 min read
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There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream.

Article by Kristina Arezina
Share:What Teenagers Expect from Your Chatbot
4 min read
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Human advancement has been driven by the improvement of tools, machines and innovation that enlarge our regular abilities.

Article by Priya Dialani
Share:Empathy In Artificial Intelligence: An Important Transition Of Human Evolution
5 min read
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Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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