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Home ›› Empathy ›› Page 9

Empathy

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How to Err on the Side of the User

  • Accessibility, Customer Experience, Design, Design Theory, Empathy, Human factors, Product design

When we assume our design is flawed, we advocate for the user and can begin taking actionable steps towards building an outstanding product a user will enjoy.

Article by Edward Beebe-Tron
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9 min read

6 Ways to Design Value into Your Membership Model

  • Accessibility, Customer Experience, Empathy, Human factors, Psychology and Human Behavior

The promise of recurring revenue sustained customer loyalty drives companies across industries to adopt a subscription-based “membership” business model.

Article by Simon Heather, Alice Kogan
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9 min read

Your Design is Great, But Who Am I Talking to?

  • Artificial Intelligence, Behavioral Science, Business Value and ROI, Conversational Design, Customer Experience, Emotion, Empathy

Conversational Design has become the industry standard for VUI. By crafting “Product Personas”, we can create a unified and engaging voice for our product.

Article by Toby Trachtman
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7 min read

A Case of Accidental Anthropomorphism

  • Artificial Intelligence, Behavioral Science, Consumer products, Content and Copy, Conversational Design, Emotion, Empathy, Human factors, Interaction Design

Wherein a broken coffee grinder provides lessons in empathy.

Article by [email protected]
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3 min read
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What Teenagers Expect from Your Chatbot

  • Content and Copy, Conversational Design, Customer Experience, Empathy, Human factors, Product design, Psychology and Human Behavior

There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream.

Article by Kristina Arezina
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4 min read
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Empathy In Artificial Intelligence: An Important Transition Of Human Evolution

  • Artificial Intelligence, Defining AI, Development, Empathy

Human advancement has been driven by the improvement of tools, machines and innovation that enlarge our regular abilities.

Article by Priya Dialani
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5 min read
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