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Digital Transformation

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An Operating System for Organizations: Why Every Business, Product, and Design Leaders Need Agent Runtime Environments

  • Agentic AI, Artificial Intelligence, Digital Transformation, Enterprise AI, Product Management

Learn about the invisible “power grid” that drives successful AI and why runtimes, rather than models, decide who turns pilots into real results.

Article by UX Magazine Staff
IDEAS IN BRIEF
An Operating System for Organizations: Why Every Business, Product, and Design Leaders Need Agent Runtime Environments
  • The article argues that most AI projects fail because companies lack the necessary system (a runtime) that allows agents to operate in the real world.
  • It describes how runtimes serve as a “power grid” for AI, helping teams in scaling, managing, and turning pilots into practical business outcomes.
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5 min read

UX Promptly Needed: a Railway Digital Transformation Story

  • AI in UX, Artificial Intelligence, Design Thinking, Digital Transformation, Human-Centered Design, Innovation, UX Design

When a traveler loses her bag, a simple UX flaw turns inconvenience into chaos. What if smart design and AI could turn that moment into a story of trust instead?

Article by Krystian M. Frahn
IDEAS IN BRIEF
UX Promptly Needed: a Railway Digital Transformation Story
  • The article shows how poor UX design in railway lost and found systems creates frustration and inefficiency for passengers and staff.
  • It argues that applying human-centered design and AI-powered tools, such as QR-based tracking and digital reporting, could transform the process into a seamless, trust-building experience.
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3 min read

UX is More Than Screens: The Art of Designing Emotions

  • Artificial Intelligence, Design Thinking, Digital Transformation, Empathy, Human-Centered Design, UX Strategy

UX isn’t just about screens — it’s about feelings. This article explores why the future of UX depends on blending artificial and emotional intelligence to create truly human experiences.

Article by Krystian M. Frahn
IDEAS IN BRIEF
UX is More Than Screens: The Art of Designing Emotions
  • The article shows how Steve Jobs’ shift from “form follows function” to “form follows emotion” transformed design into a deeply human practice centered on empathy.
  • It explains that emotions drive perception, usability, and loyalty — making emotional intelligence essential to meaningful user experiences.
  • The piece argues that the future of UX lies in uniting artificial and emotional intelligence to create technology that feels truly human.
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6 min read

The “Do a Kickflip” Era of Agentic AI

  • Agentic AI, AI Agents, AI Automation, AI Ecosystem, AI Strategy, Artificial Intelligence, Digital Transformation, Enterprise AI, Innovation, LLM

Most companies are trying to do a kickflip with AI and falling flat. Here’s how to fail forward, build real agentic ecosystems, and turn experimentation into impact.

Article by Josh Tyson
IDEAS IN BRIEF
The “Do a Kickflip” Era of Agentic AI
  • The article compares building AI agents to learning a kickflip — failure is part of progress and provides learning.
  • It argues that real progress requires strategic clarity, not hype or blind experimentation.
  • The piece calls for proper agent runtimes and ecosystems to enable meaningful AI adoption and business impact.
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7 min read

Random Acts of Intelligence

  • AGI, AI in UX, AI Orchestration, AI Strategy, Artificial Intelligence, Conversational AI, Digital Transformation, Human-Centered Design, Organizational AI

AI’s promise isn’t about more tools — it’s about orchestrating them with purpose. This article shows why random experiments fail, and how systematic design can turn chaos into ‘Organizational AGI.’

Article by Yves Binda
IDEAS IN BRIEF
Random Acts of Intelligence
  • The article critiques the “hammer mentality” of using AI without a clear purpose.
  • It argues that real progress lies in orchestrating existing AI patterns, not chasing new tools.
  • The piece warns that communication complexity — the modern Tower of Babel — is AI’s biggest challenge.
  • It calls for outcome-driven, ethical design to move from random acts to “Organizational AGI.”
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5 min read

You Can Automate a 787 — You Can Automate a Company

  • AI Agents, Artificial Intelligence, Conversational AI, Digital Transformation, Human-Centered Design, LLM, Organizational AI, User Experience, Voice Interfaces

If we can automate a 787, why not an entire company? Discover how conversational AI and intelligent ecosystems are reshaping the future of work.

Article by Robb Wilson
IDEAS IN BRIEF
You Can Automate a 787 — You Can Automate a Company
  • The article explores how automating a plane cockpit led to deeper insights about business automation.
  • It shows how conversational AI and agent-based systems can reduce cognitive load and improve decision-making.
  • It argues that organizations need intelligent ecosystems — not just tools like ChatGPT — to thrive in the age of automation.
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8 min read
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