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Conversational AI

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You Can Automate a 787 — You Can Automate a Company

  • AI Agents, Artificial Intelligence, Conversational AI, Digital Transformation, Human-Centered Design, LLM, Organizational AI, User Experience, Voice Interfaces

If we can automate a 787, why not an entire company? Discover how conversational AI and intelligent ecosystems are reshaping the future of work.

Article by Robb Wilson
IDEAS IN BRIEF
You Can Automate a 787 — You Can Automate a Company
  • The article explores how automating a plane cockpit led to deeper insights about business automation.
  • It shows how conversational AI and agent-based systems can reduce cognitive load and improve decision-making.
  • It argues that organizations need intelligent ecosystems — not just tools like ChatGPT — to thrive in the age of automation.
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8 min read

Is RAG the Future of Knowledge Management?

  • AI-Powered Knowledge Management, Artificial Intelligence, Conversational AI, LLM, Retrieval Augmented Generation (RAG), Semantic Search

Discover how RAG, semantic search, and Graph RAG are reshaping AI-driven information retrieval.

Article by Daniel Lametti, Josh Tyson
IDEAS IN BRIEF
Is RAG the Future of Knowledge Management?
  • The article explores RAG as a way to improve AI-driven knowledge management.
  • It explains how RAG helps LLMs pull in external data for more accurate answers without retraining.
  • The piece highlights semantic search and Graph RAG as key methods for organizing and finding information.
  • It shows how UX designers can use RAG to create smarter AI-powered knowledge systems.
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5 min read
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