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DOA? Diagnosing the UX Flaws of Obamacare

  • Adobe, Consumer products, Content and Copy, Design, Development, Empathy, Government and Public Services, Healthcare, Information Design and Architecture, Interface and Navigation Design, New and Emerging Technologies, Product Releases and Redesigns, Project Management, Software as a Service, Technology, Usability

The technical problems with Healthcare.gov have been widely discussed, but there are usability issues to consider as well.

Article by Alok Jain
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6 min read
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The Ecosystem Behind the Product or Service

  • Agile and Iterative Process, Analytics and Tracking, Business Value and ROI, Consumer products, Customer Experience, Data visualization, Design, Development, Direct Observation Research, Emotion, Marketing and Brand, New and Emerging Technologies, Product design, Product Releases and Redesigns, Technology, User Reported Feedback

Creating a healthy ecosystem for your product or service to exist in allows it to thrive and rewards customers at every touchpoint.

Article by Andrii Glushko
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5 min read
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Branching Out from the Apple Tree: An iOS loyalist considers mobile alternatives

  • Android, Apple, Apple iOS, Consumer products, Design, Gestures, Google, Interface and Navigation Design, iPhone, Microsoft Windows, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Reviews, Software, Touch, Usability, User Reported Feedback, Voice & Natural Language, Windows Phone

A review of the features and UI elements of the Motorola Moto X and the Nokia Lumia 1020, which give an Apple enthusiast pause for consideration.

Article by Carrie Spates, Matthew Fiore
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7 min read
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Experience Design is a Perspective, not a Discipline

  • Business Value and ROI, Consumer products, Customer Experience, Design, Design Theory, Development, Emotion, Interaction Design, Internal Company Dynamics, Marketing and Brand, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Team Dynamics, Technology, Usability, Working With Stakeholders

The co-author of the new book, Experience Design: A Framework for Integrating Brand, Experience, and Value, discusses how to gain the experience design perspective.

Article by Patrick Newbery
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7 min read
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Design for Experience: Experience for Children

  • Consumer products, Customer Experience, Design, Design for Experience Awards, Gaming, Gestures, Input devices, Interaction Design, Interface and Navigation Design, New and Emerging Technologies, Requirements and Specifications, Short News, Tablet, Technology, Touch, UX Magazine

A closer look at the Design for Experience awards category: Experience for Children

Article by UX Magazine Staff, Design for Experience
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2 min read
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Accounting for Emotion in Heathcare Experience Design

  • Business Value and ROI, Consumer products, Contextual User Studies, Customer Experience, Data visualization, Design, Design Tools and Software, Development, Direct Observation Research, Emotion, Empathy, Healthcare, Input devices, Interaction Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personas, Privacy and Data Security, Product design, Project Management, Research Methods and Techniques, Tablet, Technology, Touch, User Acceptance Testing, User Reported Feedback

Designing apps for users in a healthcare setting, requires an understanding of the emotional states of patients and doctors.

Article by Lorraine Chapman
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7 min read
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