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Home ›› Business Value and ROI ›› Page 31

Business Value and ROI

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Everything I Really Need to Know about User Experience I Learned in Sunday School

  • Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Design, Emotion, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Product design, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Social Networking, Strategy, Technology, Usability, User Reported Feedback

Childhood lessons in good behavior and solid decision-making can be invaluable assets to UX practitioners.

Article by John Boykin
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4 min read
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Eight Guidelines for Successful Acceptance Testing

  • Business Value and ROI, Design, Development, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, Product design, Project Management, Requirements and Specifications, Strategy, Team Dynamics, Technology, Usability, User Acceptance Testing, Vendor-Client Relationships

Successful acceptance testing requires up-front work and attention to the right details—here are eight guidelines for making sure you get it done right.

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5 min read
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Process Bricolage: Theft, Mashups, and Digital Products

  • Agile and Iterative Process, Business Value and ROI, Design, Design Theory, Development, Internal Company Dynamics, Internal Company Systems and Intranets, Personal and Professional Development, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Strategy, Team Dynamics, Usability, Vendor-Client Relationships, Working With Stakeholders

As bricoleurs, experience designers and developers can mashup the strengths of multiple approaches.

Article by Erik von Stackelberg
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11 min read
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UX the Bruce Lee Way

  • Business Value and ROI, Customer Experience, Design, Development, Emotion, Entertainment and Humor, Human factors, Interaction Design, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Strategy, Technology, Usability

Many of the guiding principles that made Bruce Lee a master martial artist can help you become a master designer.

Article by Joseph Dickerson
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4 min read
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The Positive Impact of Good UX on Non-Profits

  • Business Value and ROI, Customer Experience, Data visualization, Design, Global Products and Localization, Government and Public Services, Information Design and Architecture, Interface and Navigation Design, Research Methods and Techniques, Research Tools and Software, Technology, Technology for the Common Good, Usability, User Acceptance Testing, User Reported Feedback

A study of the UNICEF and Red Cross websites finds that a well-designed experience encourages users to behave more charitably.

Article by Danica Ralston
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7 min read
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Combining Contextual Inquiry with Eye Tracking

  • Analytics and Tracking, Business Value and ROI, Contextual User Studies, Customer Experience, Design, Direct Observation Research, Eye tracking, Flow and Immersion, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, New and Emerging Technologies, Product design, Product Releases and Redesigns, Research Methods and Techniques, Research Tools and Software, Technology, User Reported Feedback

Performing contextual inquiries with eye tracking can identify paint-points in user workflows and make a compelling case for change.

Article by James Breeze
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6 min read
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