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Home ›› Business UX Leaders ›› Page 12

Business UX Leaders

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Four Steps to Customer Experience Maturity

  • Analytics and Tracking, Business UX Leaders, Customer Experience, Design, Empathy, Facebook, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Research Methods and Techniques, Social Networking, Technology, The Business of UX, Twitter, Usability, User Reported Feedback

Companies that are eager to create superior customer experiences must repair, elevate, optimize, and differentiate their CX programs and initiatives.

Article by Megan Burns
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4 min read
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Design for Experience: Bottom Line Impact

  • Business UX Leaders, Business Value and ROI, Consumer products, Design, Design for Experience Awards, Employee Experience, Employment and Hiring, Marketing and Brand, New and Emerging Technologies, Nomenclature, Onboarding, Open source, Operating Systems, Papers, Patents and Closed Systems, Patterns and Components, Personal and Professional Development, Personas, Persuasive Design, Presentations, Privacy and Data Security, Product design, Product Releases and Redesigns, Project Management, Research Methods and Techniques, Short News, Technology, The Business of UX, User Reported Feedback, UX Magazine

A closer look at the Design for Experience awards category: Bottom Line Impact

Article by UX Magazine Staff, Design for Experience
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2 min read
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Tesla’s Groundbreaking UX: An interview with User Interface Manager Brennan Boblett

  • Automotive, Business UX Leaders, Business Value and ROI, Customer Experience, Design, Emotion, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Interviews, Location-Based Services, Mobile Technology, New and Emerging Technologies, Operating Systems, Product design, Software, Touch, Usability, Visual Design

In an interview, Telsa’s User Interface Manager discusses the experience design that went into the Model S and its groundbreaking 17″ touch control panel.

Article by Steve Tengler
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5 min read
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Design for Experience: Effective Agency Team

  • Business UX Leaders, Business Value and ROI, Customer Experience, Design, Design for Experience Awards, Internal Company Dynamics, Marketing and Brand, New and Emerging Technologies, Product design, Project Management, Research Methods and Techniques, Short News, Team Dynamics, Technology, The Business of UX, UX Magazine, Vendor-Client Relationships, Working With Stakeholders

A closer look at the Design for Experience awards category: Effective Agency Team

Article by UX Magazine Staff, Design for Experience
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2 min read
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Moneyball 2: How to Sweep the UX World Series

  • Analytics and Tracking, Business UX Leaders, Business Value and ROI, Consumer products, Customer Experience, Design, Design Tools and Software, Development, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Product design, Product Releases and Redesigns, Project Management, Prototypes, Research Methods and Techniques, Strategy, Team Dynamics, Technology, Usability, User Acceptance Testing, Vendor-Client Relationships

Using statistical data wisely, like the characters in the baseball movie Moneyball, UX teams can leverage strikes one and two to get on base.

Article by Steve Tengler
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7 min read
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On the Ground at Forrester’s West Coast Forum

  • Business UX Leaders, Business Value and ROI, Conferences, Customer Experience, Design, Design Theory, Employee Experience, Employment and Hiring, Internal Company Dynamics, Marketing and Brand, New and Emerging Technologies, Prototypes, Research Methods and Techniques, Research Tools and Software, Strategy, Team Dynamics, The Business of UX, Usability, User Reported Feedback

Forrester’s West Coast Forum provided a fertile environment for learning about the importance and implementation of customer experience.

Article by Alison Lawrence, Didus
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6 min read
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