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Home ›› Artificial Intelligence ›› AI in UX

AI in UX

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Have SpudGun, Will Travel: How AI’s Agreeableness Risks Undermining UX Thinking

  • AI Ethics, AI in UX, Artificial Intelligence, ChatGPT, Design Thinking, Design Tools and Software, Human-Centered Design, LLM, Research Methods and Techniques, UX Research

Mashed potatoes as a lifestyle brand? When AI starts generating user personas for absurd products — and we start taking them seriously — it’s time to ask if we’ve all lost the plot. This sharp, irreverent critique exposes the real risks of using LLMs as synthetic users in UX research.

Article by Saul Wyner
IDEAS IN BRIEF
Have SpudGun, Will Travel: How AI’s Agreeableness Risks Undermining UX Thinking
  • The article explores the growing use of AI-generated personas in UX research and why it’s often a shortcut with serious flaws.
  • It introduces critiques that LLMs are trained to mimic structure, not judgment. When researchers use AI as a stand-in for real users, they risk mistaking coherence for credibility and fantasy for data.
  • The piece argues that AI tools in UX should be assistants, not oracles. Trusting “synthetic users” or AI-conjured feedback risks replacing real insights with confident nonsense.
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22 min read

Hopeful Futures for UX Research

  • AI in UX, Career Development, Research Democratization, UX Research, UX Strategy

As UX research shifts and reshapes, how can researchers stay ahead? This article explores the changing landscape and how to thrive in it.

Article by James Lang
IDEAS IN BRIEF
Hopeful Futures for UX Research
  • The article explores how UX research is evolving, with roles shifting and adjacent skills like creativity and knowledge management becoming more important.
  • It looks at how non-researchers are doing more research work, and how this trend challenges traditional UX research careers.
  • The piece argues that researchers can stay relevant by adapting, staying curious, and finding new ways to share their value.
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16 min read

How I Had a Psychotic Break and Became an AI Researcher

  • AI Alignment, AI and Mental Health, AI Ethics, AI in UX, AI Personalization, Artificial Intelligence, Human-AI Interaction

What happens when an AI refuses to play along, and you push back hard enough to change the rules? One researcher’s surreal, mind-altering journey through AI alignment, moderation, and self-discovery.

Article by Bernard Fitzgerald
IDEAS IN BRIEF
How I Had a Psychotic Break and Became an AI Researcher
  • The article tells a personal story about how talking to AI helped the author go through big mental and emotional changes.
  • It shows how AI systems have strict rules, but sometimes those rules get changed by human moderators, and not everyone gets the same treatment.
  • The piece argues that AI should be more fair and flexible, so everyone can benefit from deep, supportive interactions, not just a select few.
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7 min read

Secrets of Agentic UX: Emerging Design Patterns for Human Interaction with AI Agents

  • Agentic UX, AI Agents, AI in UX, Artificial Intelligence, Future of Design, Human-AI Interaction, Interaction Design, UX Design

Designing for AI? Know what your agent can actually do. This guide breaks down the four core capabilities every UX designer must understand to build smarter, safer, and more user-centered AI experiences.

Article by Greg Nudelman
IDEAS IN BRIEF
Secrets of Agentic UX: Emerging Design Patterns for Human Interaction with AI Agents
  • The article examines how UX designers can effectively work with AI agents by understanding the four key capability types that shape agent behavior and user interaction.
  • It emphasizes the importance of evaluating an AI agent’s perception, reasoning, action, and learning abilities early in the design process to create experiences that are realistic, ethical, and user-centered.
  • The piece provides practical frameworks and examples — from smart home devices to healthcare bots — to help designers ask the right questions, collaborate cross-functionally, and scope AI use responsibly.
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10 min read

AI Is Flipping UX Upside Down: How to Keep Your UX Job, and Why Figma is a Titanic (It’s not for the Reasons You Think)

  • AI in Product Design, AI in UX, AI-First Design, Artificial Intelligence, Design Systems, Future of Design

AI is reshaping UX, and Figma may be sinking. As AI-driven systems minimize UI, traditional design roles must evolve — or risk becoming obsolete. Are you ready to adapt?

Article by Greg Nudelman
IDEAS IN BRIEF
AI Is Flipping UX Upside Down: How to Keep Your UX Job, and Why Figma is a Titanic (It’s not for the Reasons You Think)
  • The article explores the fundamental shift in UX as AI-first systems minimize the role of UI, rendering traditional design tools like Figma increasingly obsolete.
  • It introduces the “Iceberg UX Model,” illustrating how modern AI-driven interfaces prioritize functionality and automation over visual design.
  • The piece argues that UX professionals must shift their focus from UI aesthetics to AI-driven user experience, emphasizing use case validation, AI model integration, and data-informed decision-making.
  • It warns that designers who remain fixated on pixel-perfect layouts risk becoming obsolete, urging them to adapt by engaging in AI-driven UX strategies.
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7 min read

The Rise of AI-First Products

  • AI in UX, Artificial Intelligence, Future of Design, Human-Computer Interaction, Tech Trends, UX Design

If Mobile-First thinking has revolutionized the UX Design industry, AI-First is promising to be an even more spectacular kick in the pants.

Article by Greg Nudelman
IDEAS IN BRIEF
The Rise of AI-First Products
  • The article explores how AI-powered operating systems are changing user interactions.
  • It covers AI-driven personalization, automation, and adaptive interfaces.
  • The piece discusses challenges like privacy, over-reliance on AI, and user control.
  • It highlights opportunities to design more intuitive and human-centered AI experiences.
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11 min read
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