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Search Results for: topics/psychology-and-human-behavior – Page 3

Conversational ai isn’t going anywhere – it’s going everywhere.

From User Experience To Customer Experience

Apple, Business UX Leaders, Customer Experience, Design, Human factors, Interaction Design, Internal Company Dynamics, Psychology and Human Behavior, Research Methods and Techniques, Team Dynamics, The Business of UX

In the age of the customer, finding common ground between CX and UX benefits everyone.

Article by Kerry Bodine

December 5, 2012

5 min read

Taking the Mystery out of Hiring User Experience Talent

Information Design and Architecture, Interaction Design, Research Methods and Techniques, Strategy, The Business of UX, Visual Design

Finding the UX talent you are looking for can be a piece of you-know-what, as long as you know what you’re looking for and how to attract the right people

Article by Tom Broxton, Olga Khroustaleva

August 28, 2012

9 min read

Breaking Through the Glass

Design Theory, New and Emerging Technologies, Team Dynamics

At the heart of contemporary digital service design, there is a co-dependent relationship between rational functionality and emotional experience.

Article by Rob Le Quesne

February 6, 2012

7 min read

Yes, Experience Can Be Designed

Design Theory, Neurology, Psychology and Human Behavior

Experience designers investigate the motivations behind users’ behaviors to develop skill in predicting and guiding those behaviors.

Article by Elias Parker

December 13, 2011

6 min read

Eye Tracking: Best Way to Test Rich App Usability

Direct Observation Research, Eye tracking, Research Methods and Techniques, Rich Internet applications, Technology, Usability, Web

A detailed examination of the benefits of eye tracking.

Article by James Breeze

December 8, 2011

10 min read

Psychological Usability Heuristics

Heuristics, Psychology and Human Behavior, Usability

Translating Susan Weinschenk’s UX psychology facts into usability heuristics.

Article by

September 28, 2011

2 min read

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