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Working With Stakeholders

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10 Intangibles of Design

  • Design, Human factors, Personal and Professional Development, Psychology and Human Behavior, Things UX People Like, UX Education, UX Magazine, Working With Stakeholders

Tenets that go beyond disciplines and technical skills.

 
Article by Nate Schloesser
IDEAS IN BRIEF
10 Intangibles of Design
  • The process of becoming and being a UX designer is rather complex. 
  • The article proves that the combination of some intangibles makes the difference between an average, dissatisfied designer and a successful designer.
  • Transcend disciplines and technical proficiency with these 10 intangibles of design:
    • Always be valuable.
    • Other people’s agenda matter.
    • Always bring an artifact.
    • Design requires tradeoffs.
    • Inquiry over advocacy.
    • Design like you are right, listen like you are wrong.
    • Avoid paralysis by analysis.
    • Move between abstract and concrete.
    • Your resilience will be rewarded.
    • Seek to master your craft more fully.
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11 min read
10 Intangibles of Design

The Value Impact of Service Partnerships

  • Business Value and ROI, Consumer products, Customer Experience, E-commerce, Enterprise Products, New and Emerging Technologies, Team Dynamics, Technology, The Business of UX, Vendor-Client Relationships, Working With Stakeholders

Powerful service partnerships are beginning to emerge that are able to better respond to changes in customer needs, desires and expectations.

Article by Nour Diab Yunes
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4 min read
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The Differing Roles of the UX Designer

  • Design, Employee Experience, Employment and Hiring, Information Design and Architecture, Internal Company Dynamics, Team Dynamics, The Business of UX, UX Education, Working With Stakeholders

Due to the newness of the field and the relative ignorance still surrounding the term “UX Designer,” different companies expect vastly different things from the same job.

Article by Rosie Allabarton
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8 min read
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Pareto Principle-Based User Research

  • Contextual User Studies, Heuristics, Internal Company Dynamics, Research Methods and Techniques, Research Tools and Software, Team Dynamics, User Reported Feedback, Working With Stakeholders

By applying the Pareto Principle to user research, you can identify the top percentage of your product’s usability issues and feature gaps, then jump in and fix them.

Article by Jennifer Aldrich
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6 min read
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Succeeding as a New Leader in Customer Experience

  • Customer Experience, Heuristics, Internal Company Dynamics, Personal and Professional Development, Team Dynamics, Working With Stakeholders

Guiding your organization to achieve an experience-first mindset means understanding your context, building connections, and communicating your intention.

Article by Pete Kinser
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9 min read
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