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Joseph Dickerson

User Experience Lead | Microsoft

Joseph Dickerson is a writer, technologist, and user experience lead who specializes in “next-gen” experiences and products. A designer of multiple mobile and Internet applications, he has worked to make technology easier and better fo users for over a decade. The author of several books, including a primer on user experience design, Experience Matters, Dickerson is a regular contributor to many websites as well as editor of This Week in UX, This Week in Geek and The Twin Peaks Gazette. He recently completed his second book on UX, UX 101.

How to Do Quality UX On a Shoestring Budget

  • Agile and Iterative Process, Design, Design Tools and Software, Information Design and Architecture, Interface and Navigation Design, Internal Company Dynamics, Mobile Applications, Product design, Project Management, Prototypes, Remote Research, Research Methods and Techniques, Research Tools and Software, Team Dynamics, Usability, User Acceptance Testing, User Reported Feedback

You don’t need a big budget to bring experience design into your project, you just need to be more resourceful.

Article by Joseph Dickerson
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5 min read
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Simplify Your Projects by Using a UX Checklist

  • Agile and Iterative Process, Design, Design Tools and Software, Internal Company Dynamics, Personal and Professional Development, Personas, Project Management, Research Methods and Techniques, Team Dynamics, Vendor-Client Relationships, Working With Stakeholders

Charting your progress in the design process with the help of a simple checklist can keep you team focused and productive.

Article by Joseph Dickerson
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3 min read
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UX, Nude Celebrity Selfies, and the Cloud

  • Apple, Apple iOS, Cloud Computing, Consumer products, Customer Experience, Design, Empathy, iPhone, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Usability

Surprisingly, a series of grievous UX fails by Apple led to the recent leak of hundreds of private photos of female celebrities.

Article by Joseph Dickerson
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4 min read
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The Eight Most Common Mistakes Made on UX Design Projects

  • Agile and Iterative Process, Analytics and Tracking, Business Value and ROI, Design, Development, Direct Observation Research, Empathy, Internal Company Dynamics, Marketing and Brand, Personal and Professional Development, Personas, Presentations, Product design, Project Management, Research Methods and Techniques, Team Dynamics, Technology, Vendor-Client Relationships, Working With Stakeholders

Arrogance and seven other common mistakes can easily derail a design project. Avoid them all.

Article by Joseph Dickerson
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3 min read
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How to Pitch to Your Stakeholders like Don Draper

  • Design, Personal and Professional Development, Psychology and Human Behavior, Storytelling, Strategy, Vendor-Client Relationships, Working With Stakeholders

UX professionals can learn a lot about how to deliver a forceful, commanding, and compelling pitch from Mad Men’s Don Draper.

Article by Joseph Dickerson
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4 min read
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Seven Things Your Boss Needs to Know About UX

  • Agile and Iterative Process, Business UX Leaders, Business Value and ROI, Content and Copy, Content Strategy, Customer Experience, Design, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Mobile Applications, Personal and Professional Development, Personas, Project Management, Research Methods and Techniques, Team Dynamics, Technology, Usability, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

Giving your client, stakeholder, or boss a better sense of what UX entails and requires can make your project more successful.

Article by Joseph Dickerson
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4 min read
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UX the Bruce Lee Way

  • Business Value and ROI, Customer Experience, Design, Development, Emotion, Entertainment and Humor, Human factors, Interaction Design, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Strategy, Technology, Usability

Many of the guiding principles that made Bruce Lee a master martial artist can help you become a master designer.

Article by Joseph Dickerson
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4 min read
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Walt Disney: The World’s First UX Designer

  • Analytics and Tracking, Business UX Leaders, Business Value and ROI, Consumer products, Customer Experience, Design, Development, Empathy, Employee Experience, Flow and Immersion, Gaming, Information Design and Architecture, Interface and Navigation Design, Marketing and Brand, Personal and Professional Development, Project Management, Prototypes, Psychology and Human Behavior, Research Methods and Techniques, Search, SEO, and SEM, Team Dynamics, Technology, User Reported Feedback, Visual Design

Attention to detail, a focus on immersion, and the desire constantly improve his products made Walt Disney one of the earliest designers of user experience.

Article by Joseph Dickerson
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8 min read
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How (Not) To Manage A UX Project

  • Business Value and ROI, Design, Development, Employee Experience, Internal Company Dynamics, Personal and Professional Development, Product design, Product Releases and Redesigns, Project Management, Research Methods and Techniques, Team Dynamics, Usability, User Acceptance Testing, Working With Stakeholders

He learned the hard way so you don’t have to: how not to manage a user experience design project.

Article by Joseph Dickerson
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5 min read
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The Greatest Secrets of UX Revealed!

  • Analytics and Tracking, Design, Development, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Personal and Professional Development, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Storytelling, Team Dynamics, Usability, User Acceptance Testing, Working With Stakeholders

Stripping away some of the mysticism and pretense surrounding user experience design.

Article by Joseph Dickerson
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6 min read
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How to Effectively Manage a UX Design Team

  • Design, Employee Experience, Internal Company Dynamics, Personal and Professional Development, Personas, Project Management, Team Dynamics, Usability

Tried and true tips for getting the most out of your user-centered design team.

Article by Joseph Dickerson
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5 min read
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