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Working With Stakeholders

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How to Create an Enterprise UI Toolkit

  • Agile and Iterative Process, Apple, Design, Design Tools and Software, Development, Enterprise Products, Google, Interaction Design, Interface and Navigation Design, Microsoft, Personas, Product design, Prototypes, Research Methods and Techniques, Software, Video, Web, Wireframes, Working With Stakeholders

Designing large software products requires a living library of the project’s diverse elements and visual standards, enter the enterprise UI toolkit .

Article by Ariel Grace Snapp
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6 min read
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Get out of the Lab and into the Real World

  • Contextual User Studies, Customer Experience, Design, Project Management, Remote Research, Research Methods and Techniques, Research Tools and Software, Usability, User Acceptance Testing, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

Taking your user research out of the usability lab and into the field can give you better insights, educate your client, and energize your team.

Article by James Chudley
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7 min read
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Making the Most of Ethnographic Research

  • Analytics and Tracking, Business Value and ROI, Customer Experience, Design, Ethnography, Interface and Navigation Design, Mobile Technology, Product design, Psychology and Human Behavior, Remote Research, Research Methods and Techniques, Research Tools and Software, Technology, Usability, User Acceptance Testing, User Reported Feedback, Working With Stakeholders

When employed to its full potential, field research done in unique user environments can uncover opportunities to innovate customer experience.

Article by Jessica Weber, John Cheng
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7 min read
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How to Get the Most from Digital Customer Experience Investments

  • Analytics and Tracking, Business Value and ROI, Customer Experience, Design, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Product Releases and Redesigns, Project Management, Research Methods and Techniques, Social Media Marketing, Tablet, Technology, The Business of UX, Working With Stakeholders

Companies of all sizes are paying closer attention to customer experience elements in their digital offerings—here are some ways to maximize the ROI.

Article by Adele Sage
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3 min read
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UX STRAT 2013: A Conference For UX Leaders

  • Business Value and ROI, Conferences, Customer Experience, Design, Enterprise Products, Marketing and Brand, Mobile Applications, Presentations, Product design, Project Management, Strategy, Technology, The Business of UX, Working With Stakeholders

Learn more about UX strategy at UX STRAT 2013, September 9 through 11 at the Georgia Tech Learning Center in Atlanta.

Article by Paul Bryan
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6 min read
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Book Excerpt: The User Experience Team of One

  • Design, Product design, Project Management, Requirements and Specifications, Research Methods and Techniques, Research Tools and Software, Storytelling, Technology, Working With Stakeholders, Workshops and Brainstorming

An excerpt from Leah Buley’s new book, The User Experience Team of One, describes how to put together a modest but powerful strategy workshop.

Article by Leah Buley
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7 min read
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