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UX Design

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Have SpudGun, Will Travel: How AI’s Agreeableness Risks Undermining UX Thinking

  • AI Ethics, AI in UX, Artificial Intelligence, ChatGPT, Design Thinking, Design Tools and Software, Human-Centered Design, LLM, Research Methods and Techniques, UX Research

Mashed potatoes as a lifestyle brand? When AI starts generating user personas for absurd products — and we start taking them seriously — it’s time to ask if we’ve all lost the plot. This sharp, irreverent critique exposes the real risks of using LLMs as synthetic users in UX research.

Article by Saul Wyner
IDEAS IN BRIEF
Have SpudGun, Will Travel: How AI’s Agreeableness Risks Undermining UX Thinking
  • The article explores the growing use of AI-generated personas in UX research and why it’s often a shortcut with serious flaws.
  • It introduces critiques that LLMs are trained to mimic structure, not judgment. When researchers use AI as a stand-in for real users, they risk mistaking coherence for credibility and fantasy for data.
  • The piece argues that AI tools in UX should be assistants, not oracles. Trusting “synthetic users” or AI-conjured feedback risks replacing real insights with confident nonsense.
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22 min read

The Power of Designing for Pushback

  • Artificial Intelligence, Critical Thinking, Generative AI, LLM, UX Design

What if your AI didn’t just agree, but made you think harder? This piece explores why designing for pushback might be the key to smarter, more meaningful AI interactions.

Article by Charles Gedeon
IDEAS IN BRIEF
The Power of Designing for Pushback
  • The article argues that AI systems like ChatGPT are often too agreeable, missing opportunities to encourage deeper thinking.
  • It introduces the idea of “productive resistance,” where AI gently challenges users to reflect, especially in educational and high-stakes contexts.
  • The article urges designers to build AI that balances trust and pushback, helping users think critically rather than just feel validated.
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6 min read

Hopeful Futures for UX Research

  • AI in UX, Career Development, Research Democratization, UX Research, UX Strategy

As UX research shifts and reshapes, how can researchers stay ahead? This article explores the changing landscape and how to thrive in it.

Article by James Lang
IDEAS IN BRIEF
Hopeful Futures for UX Research
  • The article explores how UX research is evolving, with roles shifting and adjacent skills like creativity and knowledge management becoming more important.
  • It looks at how non-researchers are doing more research work, and how this trend challenges traditional UX research careers.
  • The piece argues that researchers can stay relevant by adapting, staying curious, and finding new ways to share their value.
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16 min read

Design Isn’t Dead. You Sound Dumb

  • Artificial Intelligence, Design Thinking, UX Design

“Design is dead”? No, you just never understood it. This bold piece calls out lazy hot takes, holds designers accountable, and makes a sharp case for what design really is (and isn’t) in the age of AI.

Article by Nate Schloesser
IDEAS IN BRIEF
Design Isn’t Dead. You Sound Dumb
  • The article challenges the claim that “design is dead,” blaming both outsiders and designers for misunderstanding or misrepresenting the field.
  • It argues that AI threatens only superficial design, not true design, and calls for a more mature, collaborative mindset.
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6 min read

Figma takes on all of the competition in the age of AI

  • Accessibility, Conversational Design, Inclusion, UX Design

Figma adds AI and new tools to stay on top, but its future faces big risks.

Article by Alex Smith
IDEAS IN BRIEF
Figma takes on all of the competition in the age of AI

  • This article provides and overview and perspective on how Figma is leveling up its tools — adding AI, website publishing, and advanced drawing so designers can do more in one place.

  • They’re going after big competitors like Adobe, Canva, and Webflow by making Figma’s platform a “one-stop shop” for design and marketing work.

  • This author believes that despite the AI hype, Figma isn’t dying — they’re adapting fast to keep users happy and stay on top.

  • The big risk is the future — if Figma goes public and raises prices, they could become like Adobe (huge but expensive) or risk losing users to the next big, more intuitive design tool.

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3 min read

Being Blind on the Internet

  • Accessibility, Conversational Design, Inclusion, UX Design

A conversation between a blind digital accessibility consultant and a UX designer.

Article by Tamara Sredojevic
IDEAS IN BRIEF
Being Blind on the Internet
  • The article explores what it’s like to navigate the internet as a blind person.
  • It shows how even basic tasks become difficult due to poor design, missing labels, and inaccessible interfaces.
  • It argues that true accessibility requires empathy, inclusion, and designing with blind users from the start.
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14 min read
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