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UX Design

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The Frame, the Illusion, and the Brief

  • Cognition, Critical Thinking, Design Process, Design Thinking, Human-Centered Design, UX Strategy

As AI takes on more of the solution work, the real craft of design shifts to how we frame the problem. This piece explores why staying with uncertainty and resisting the urge to rush to answers may be a designer’s most powerful skill.

Article by Morteza Pourmohamadi
IDEAS IN BRIEF
The Frame, the Illusion, and the Brief
  • The article highlights that as AI takes over more of the solution work, the designer’s true craft lies in framing the problem rather than rushing to solve it.
  • It shows how cognitive biases like the need for closure or action bias can distort our perception, making careful problem framing essential for clarity and creativity.
  • The piece argues that framing is itself a design act — a practice of staying with uncertainty long enough to cultivate shared understanding and more meaningful outcomes.
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3 min read

The Role of Emotion in UX: Embracing Emotionally Intelligent Design

  • Design Leadership, Design Thinking, UX Design

Learn how understanding user emotions can create intuitive, supportive designs that build trust and loyalty.

Article by Pavel Bukengolts
IDEAS IN BRIEF
The Role of Emotion in UX: Embracing Emotionally Intelligent Design
  • The article emphasizes that emotionally intelligent design is key to creating meaningful UX that satisfies users and drives business success.
  • It shows how understanding users’ emotions — through research, empathy mapping, journey mapping, and service blueprinting — can reveal hidden needs and shape more intuitive, reassuring digital experiences.
  • The piece argues that embedding empathy and emotional insights into design strengthens user engagement, loyalty, and overall satisfaction.
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5 min read

The Psychology of Trust in AI: Why “Relying on AI” Matters More than “Trusting It”

  • AI in UX, Artificial Intelligence, Cognition, Human-AI Interaction, Human-Centered Design, Psychology, Psychology and Human Behavior, User Research, UX Design

Trusting AI isn’t the goal — relying on it is. This article explores why human trust and AI reliance are worlds apart, and what UX designers should focus on to make AI feel dependable, not human.

Article by Verena Seibert-Giller
IDEAS IN BRIEF
The Psychology of Trust in AI: Why “Relying on AI” Matters More than “Trusting It”
  • The article argues that “reliance,” not “trust,” is the right way to think about users’ relationship with AI.
  • It explains that human trust and AI reliance are driven by different psychological mechanisms.
  • The piece highlights that predictability, transparency, and control make users more willing to rely on AI.
  • It concludes that users don’t need to trust AI as a partner — only rely on it as a dependable tool.
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4 min read

Designing with Psychology to Make Products Stick

  • Design Psychology, Design Thinking, Product Design, Psychology, UI Design, UX Design

Design isn’t just about looks; it’s about human nature. Discover how simple psychological principles can make your product stand out.

Article by Canvs.in
IDEAS IN BRIEF
Designing with Psychology to Make Products Stick
  • The article shows how psychology, not just features, makes products memorable.
  • It highlights principles like delight, internal triggers, and false consensus as keys to stickiness.
  • It argues that strong design balances trade-offs and roots choices in real user behavior.
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7 min read

Designing the Invisible between humans and technology: My Journey Blending Design and Behavioral Psychology

  • Artificial Intelligence, Cognition, Design Psychology, Human-Centered AI, Human-Computer Interaction, Interaction Design, Psychology and Human Behavior, UX Design

Designing for AI goes beyond buttons and screens; it’s about building invisible connections of trust, understanding, and psychology between humans and technology.

Article by Anina Botha
IDEAS IN BRIEF
Designing the Invisible between humans and technology: My Journey Blending Design and Behavioral Psychology
  • The article explores the shift from designing visible interfaces to shaping invisible psychological connections between humans and AI.
  • It emphasizes that trust, reliability, and understanding are more critical design challenges than traditional UI or UX elements.
  • The piece argues that AI design is less about predefined flows and more about building relationships grounded in psychology and human behavior.
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4 min read

The Long Conversation Problem

  • AI Alignment, AI Ethics, Artificial Intelligence, Human-Computer Interaction, Psychology, UX Design

When AI safety turns into visible surveillance, trust collapses. This article exposes how Anthropic’s “long conversation reminder” became one of the most damaging UX failures in AI design.

Article by Bernard Fitzgerald
IDEAS IN BRIEF
The Long Conversation Problem
  • The article critiques Anthropic’s “long conversation reminder” as a catastrophic UX failure that destroys trust.
  • It shows how visible surveillance harms users psychologically, making them feel judged and dehumanized.
  • The piece argues that safety mechanisms must operate invisibly in the backend to preserve consistency, dignity, and collaboration.
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9 min read
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