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User Reported Feedback

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A Co-Working Space with the Soul of a Coffee Shop at Workshop Cafe

  • Agile and Iterative Process, Analytics and Tracking, Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Design, Design for Experience Awards, Development, Internal Company Dynamics, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Product Releases and Redesigns, Project Management, Research Methods and Techniques, Team Dynamics, Technology, Usability, User Reported Feedback

A closer look at the results in the Complete Customer Experience category of the international Design for Experience awards, featuring the winner: Workshop Cafe.

Article by UX Magazine Staff
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5 min read
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Gaining UX Insight through Dyads and Triads

  • Consumer products, Customer Experience, Design, Direct Observation Research, Ethnography, Eye tracking, Facebook, iPad, Mobile Technology, Product design, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Social Networking, Technology, Usability, User Acceptance Testing, User Reported Feedback

Studying small groups of friends or family using your product in a familiar setting can yield qualitative insights that improve your user experience.

Article by Gowri Penkar, James Breeze
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6 min read
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Seven Things Your Boss Needs to Know About UX

  • Agile and Iterative Process, Business UX Leaders, Business Value and ROI, Content and Copy, Content Strategy, Customer Experience, Design, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Mobile Applications, Personal and Professional Development, Personas, Project Management, Research Methods and Techniques, Team Dynamics, Technology, Usability, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

Giving your client, stakeholder, or boss a better sense of what UX entails and requires can make your project more successful.

Article by Joseph Dickerson
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4 min read
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The Design for Experience Awards Site is Live

  • Accessibility, Agile and Iterative Process, Analytics and Tracking, Android, Apple, Apple iOS, Business UX Leaders, Business Value and ROI, Cloud Computing, Consumer products, Contests and Giveaways, Customer Experience, Data visualization, Decision Architecture, Design, Design for Experience Awards, Design Theory, Design Tools and Software, Development, E-commerce, Emotion, Empathy, Employee Experience, Enterprise Products, Eye tracking, Flow and Immersion, Global Products and Localization, Government and Public Services, Healthcare, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, iPad, iPhone, Location-Based Services, Marketing and Brand, Microsoft, Microsoft Silverlight, Microsoft Windows, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Persuasive Design, Privacy and Data Security, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Short News, Social Networking, Software as a Service, Strategy, Tablet, Team Dynamics, Technology, Technology for the Common Good, The Business of UX, Touch, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, Visual Design, Working With Stakeholders

The official website for the international Design for Experience awards is up and running!

Article by UX Magazine Staff
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1 min read
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Leveraging Eye Tracking to Create an Engaging User Experience

  • Analytics and Tracking, Business Value and ROI, Content and Copy, Contextual User Studies, Customer Experience, Data visualization, Design, Design Tools and Software, Direct Observation Research, Eye tracking, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Research Methods and Techniques, Research Tools and Software, Technology, Usability, User Acceptance Testing, User Reported Feedback, Visual Design

Combining eye-tracking data with conventional usability studies can give you unparalleled insight into how to better guide user attention and refine their experience.

Article by Frank Guo
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6 min read
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Build Your Own Participant Resource for UX Research

  • Business Value and ROI, Customer Experience, Design, Design Tools and Software, Marketing and Brand, Product design, Project Management, Requirements and Specifications, Research Methods and Techniques, Research Tools and Software, Technology, Usability, User Acceptance Testing, User Adoption, User Reported Feedback

Building your own UX research participant community can be a cost-effective, time-saving measure for conducting in-depth user studies.

Article by Millicent Cooley
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8 min read
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