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A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.

Share:Only Paying Attention to Your Website and App? Your UX Probably Sucks

The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value … like Sphero’s BB-8 Star Wars toy.

Share:Samsung’s New IoT Hub or an App-Controlled Star Wars Droid?

Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.

Share:The Pleasures and Pain-Points of Panera 2.0

We talk with Greg Nudelman, CEO of Design Caffeine, mobile strategist, and author of The $1 Prototype.

Share:In Conversation with Greg Nudelman

An excerpt from the new O’Reilly book, Designing Connected Products: UX design for the internet of things, explores considerations UXers need to be aware of.

Share:What’s Different About User Experience Design for the Internet of Things?

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