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A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.

Article by Jon Peterson
Share:Only Paying Attention to Your Website and App? Your UX Probably Sucks
6 min read
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The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value … like Sphero’s BB-8 Star Wars toy.

Article by Josh Tyson
Share:Samsung’s New IoT Hub or an App-Controlled Star Wars Droid?
3 min read
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Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.

Article by Will Scott
Share:The Pleasures and Pain-Points of Panera 2.0
6 min read
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We talk with Greg Nudelman, CEO of Design Caffeine, mobile strategist, and author of The $1 Prototype.

Article by Josh Tyson
Share:In Conversation with Greg Nudelman
1 min read
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An excerpt from the new O’Reilly book, Designing Connected Products: UX design for the internet of things, explores considerations UXers need to be aware of.

Article by Claire Rowland
Share:What’s Different About User Experience Design for the Internet of Things?
8 min read
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