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Only Paying Attention to Your Website and App? Your UX Probably Sucks

  • Apple, Apple iOS, Business Value and ROI, Consumer products, Customer Experience, Design, Emotion, Empathy, Employee Experience, Internal Company Systems and Intranets, iPad, iPhone, Mobile Applications, Mobile Technology, Product design, Project Management, Tablet, Team Dynamics, Ubiquitous Computing

A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.

Article by Jon Peterson
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6 min read

Samsung’s New IoT Hub or an App-Controlled Star Wars Droid?

  • Android, Apple, Apple iOS, Artificial Intelligence, Consumer products, Customer Experience, Design, Information Design and Architecture, iPad, iPhone, Mobile Applications, Mobile Technology, New and Emerging Technologies, PopUX, Product design, Short News, Tablet, Ubiquitous Computing

The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value … like Sphero’s BB-8 Star Wars toy.

Article by Josh Tyson
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3 min read

The Pleasures and Pain-Points of Panera 2.0

  • Android, Apple, Apple iOS, Business Value and ROI, Consumer products, Content and Copy, Customer Experience, Design, Form design, Input devices, Interaction Design, Interface and Navigation Design, iPad, iPhone, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Product Releases and Redesigns, Tablet, Ubiquitous Computing, Usability

Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.

Article by Will Scott
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6 min read

In Conversation with Greg Nudelman

  • Agile and Iterative Process, Apple, Apple iOS, Consumer products, Content and Copy, Customer Experience, Design, Design Tools and Software, Interface and Navigation Design, Mobile Applications, Mobile Technology, Product design, Prototypes, Research Methods and Techniques, Research Tools and Software, Tablet, Usability, User Acceptance Testing, User Reported Feedback

We talk with Greg Nudelman, CEO of Design Caffeine, mobile strategist, and author of The $1 Prototype.

Article by Josh Tyson
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1 min read

What’s Different About User Experience Design for the Internet of Things?

  • Analytics and Tracking, Android, Apple, Apple iOS, Consumer products, Customer Experience, Design, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, iPad, iPhone, Location-Based Services, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Product Releases and Redesigns, Tablet, Ubiquitous Computing, Visual Design

An excerpt from the new O’Reilly book, Designing Connected Products: UX design for the internet of things, explores considerations UXers need to be aware of.

Article by Claire Rowland
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8 min read
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