Research Methods and Techniques

On the Ground at Forrester’s West Coast Forum

Business UX Leaders, Business Value and ROI, Conferences, Customer Experience, Design, Design Theory, Employee Experience, Employment and Hiring, Internal Company Dynamics, Marketing and Brand, New and Emerging Technologies, Prototypes, Research Methods and Techniques, Research Tools and Software, Strategy, Team Dynamics, The Business of UX, Usability, User Reported Feedback

Forrester’s West Coast Forum provided a fertile environment for learning about the importance and implementation of customer experience.

Article by Alison Lawrence, Didus

October 16, 2013

6 min read

Exploring the Brain Through Experience Design

Artificial Intelligence, Augmented Reality, Data visualization, Design, Design Tools and Software, Development, Gestures, Input devices, Interaction Design, New and Emerging Technologies, Privacy and Data Security, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Technology for the Common Good, Usability, Voice & Natural Language

A pair of brain activity visualization projects illustrates concepts and themes that affect human behavior and the realm of experience design.

Article by Hunter Whitney

October 9, 2013

9 min read

Is UX Your Achilles?

Agile and Iterative Process, Apple, Business Value and ROI, Contextual User Studies, Design, Design Tools and Software, Development, Google, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Product design, Prototypes, Research Methods and Techniques, Strategy, Technology, Twitter, Usability, User Acceptance Testing

Experienced developers who have been in the game for more than a decade often find the subtleties of UX can be a bit of a mystery, but there are ways to get up to speed.

Article by Zahid Jiwa

October 8, 2013

4 min read

Mobile Testing Toolbox, Part 2

Analytics and Tracking, Android, Apple iOS, Business Value and ROI, Customer Experience, Design, Design Tools and Software, Gestures, Interaction Design, Interface and Navigation Design, iPad, iPhone, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Remote Research, Research Methods and Techniques, Research Tools and Software, Tablet, Touch, Usability, User Acceptance Testing, User Reported Feedback, Video, Voice & Natural Language

A survey of mobile testing tools for unmoderated usability studies finds products and features that suit many different design needs.

Article by Amber DeRosa

October 7, 2013

7 min read

Design for Experience: Bringing Order to Big Data

Analytics and Tracking, Data visualization, Design, Design for Experience Awards, Design Tools and Software, Direct Observation Research, Information Design and Architecture, Remote Research, Research Methods and Techniques, Research Tools and Software, Short News, Technology, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, UX Magazine

A closer look at the Design for Experience awards category: Bringing Order to Big Data

Article by UX Magazine Staff, Design for Experience

October 4, 2013

2 min read

Designing for Imperfection in Action

Agile and Iterative Process, Design, Design Theory, Design Tools and Software, Development, Form design, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Location-Based Services, Mobile Applications, Mobile Technology, New and Emerging Technologies, Patterns and Components, Privacy and Data Security, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Software, Strategy, Technology, Usability, Wireframes

Embracing the messiness and complexity of the systems, users, and contexts we’re designing for can yield flexible future-proofed products.

Article by Steven Hoober

October 2, 2013

8 min read

Research Methods and Techniques

On the Ground at Forrester’s West Coast Forum