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Research Methods and Techniques

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Balancing Product UX and Lean Execution

  • Agile and Iterative Process, Business Value and ROI, Design, Design Theory, Design Tools and Software, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Product Releases and Redesigns, Project Management, Prototypes, Research Methods and Techniques, Sketching, Strategy, Technology, Usability, User Acceptance Testing, User Reported Feedback, Wireframes

When weighing experience design concerns against the need to get an MVP in the marketplace,it’s crucial to find a balance that works for your product.

Article by Chris Bank
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10 min read
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Why Banks Need to Revamp their User Experience

  • Analytics and Tracking, Apple, Apple iOS, Consumer products, Customer Experience, Data visualization, Design, Emotion, Information Design and Architecture, Interaction Design, Internal Company Dynamics, Internal Company Systems and Intranets, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Requirements and Specifications, Research Methods and Techniques, Software, Strategy, Ubiquitous Computing, Usability, User Adoption

By tapping into vast amounts of customer data that other industries don’t have access to, financial institutions can use analytics to improve customer experiences.

Article by Rich Berkman
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6 min read
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No Bottom Line? No Experience

  • Business Value and ROI, Content and Copy, Contextual User Studies, Customer Experience, Design, Design for Experience Awards, Direct Observation Research, Employee Experience, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, Mobile Applications, Mobile Technology, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Software, Team Dynamics, Technology, Usability, Vendor-Client Relationships, Working With Stakeholders

The results of the Bottom Line Impact category of the Design for Experience awards highlight the importance of balancing business needs and user needs.

Article by Josh Tyson
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7 min read
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Six Things Physical Product Development Taught Me About Experience Design

  • Business Value and ROI, Consumer products, Design, Design Tools and Software, Development, Empathy, Marketing and Brand, Product design, Project Management, Prototypes, Research Methods and Techniques, Sketching, Software, Strategy, Team Dynamics, Technology, Usability, User Acceptance Testing, Vendor-Client Relationships, Visual Design, Working With Stakeholders

How a journey into the heart of physical product development gave one designer new perspective on designing digital experiences.

Article by Anthony Franco
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6 min read
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I Love You, Instagram … but Why Won’t You Let Me Make Collages?

  • Content and Copy, Design, Design Tools and Software, Facebook, Google, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Technology, Motion and Animation, Personas, Product design, Product Releases and Redesigns, Prototypes, Research Methods and Techniques, Sketching, Social Networking, Storytelling, Technology, Usability, User Acceptance Testing, Visual Design

Wishing that Instagram had a feature for creating collages, one user decided to create her own a prototype.

Article by Lin Wang
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3 min read
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The Next UX Revolution: Transforming Stodgy Enterprise Applications Into Engaging Experiences

  • Business Value and ROI, Design, Development, Employee Experience, Enterprise Products, Flow and Immersion, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, New and Emerging Technologies, Product design, Product Releases and Redesigns, Project Management, Research Methods and Techniques, Software, Strategy, Team Dynamics, Technology, Usability, User Acceptance Testing, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

An inside look at how one company shifted the focus of its enterprise software from basic functionality to usability.

Article by Marc Scibelli
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6 min read
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