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When company executives participate in developing proto-personas, the customer’s point of view will figure more prominently in strategic decisions.
A primer on personas and how businesses can get the most from them.
Abbreviated processes rely on trust, collaboration, and prototyping to build consensus and confidence.
Whitney Hess gives a behind-the-scenes look at her UX research and design for Boxee.
A comprehensive guide to RIA screen design patterns.
Experience is everywhere from cave paintings to broadband websites but what exactly is it? Read psychologist Tom Guarriello’s primer on defining and designing experience.
