Location-Based Services

The Internet of Things and the Mythical Smart Fridge

Analytics and Tracking, Consumer products, Customer Experience, Data visualization, Design, Design Tools and Software, Healthcare, Input devices, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Product Releases and Redesigns, Tablet

As radio frequency identification tags become more cost effective, a smart fridge might emerge that is able to take full advantage of the Internet of Things

Article by Avi Itzkovitch

September 18, 2013

12 min read

What are Users Up to When they Have an Experience?

Design, Design Theory, Emotion, Empathy, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, Psychology and Human Behavior, Strategy, Technology

A Cartesian preoccupation with a product’s properties prevents seeing designs in context of a user’s deeply personal world, à la Heidegger.

Article by Jeff Doemland

September 11, 2013

7 min read

Hey, Event Apps: Why So Serious?

Android, Conferences, Content and Copy, Design, Gestures, Input devices, Interaction Design, Interface and Navigation Design, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Research Methods and Techniques, Social Networking, Technology, Touch, User Reported Feedback

An experimental project for DrupalCon Portland becomes an opportunity to create a whimsical and useful event app that users will still remember after the conference ends.

Article by Beth Burghardt

July 17, 2013

5 min read

7 Actions that Earn User Trust

Content and Copy, Design, Design Tools and Software, Direct Observation Research, Facebook, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Psychology and Human Behavior, Research Methods and Techniques, Technology

When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.

Article by Ilana Westerman

July 16, 2013

6 min read

Packaging as Media and the Future of Customer Experience

Augmented Reality, Customer Experience, Design, E-commerce, Global Products and Localization, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Search, SEO, and SEM, Social Networking, Technology

The experience of shopping will change as emerging technologies alter the way products are packaged and presented to consumers.

Article by Bryan Goodpaster

June 3, 2013

7 min read

Control and Transparency

Design, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, Privacy and Data Security, Product design, Social Networking, User Acceptance Testing

A study of North American consumers shows that users are comfortable sharing their personal information when they know exactly how it will be used and shared, and are given control over when they are releasing it.

Article by Ilana Westerman

May 24, 2013

7 min read

Location-Based Services

The Internet of Things and the Mythical Smart Fridge