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Internal Company Dynamics

Read these first

How FedEx is improving the user experience of its systems, building an effective UX practice area, and moving the entire company toward strong UX competency.

Article by Brice Stokes, Thomas Wicinski, Mike Downey
Share:The FedEx UX Journey, Part 1
22 min read
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Getting companies to care about good experiences by bringing them into the conversation with users.

Article by Mark Hurst, Michael Grossman
Share:Mark Hurst Talks About Listening
19 min read
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As a matter of pride, some users prefer a UI to be obtuse an ugly.

Article by Dominique Leca
Share:The Impossible Bloomberg Makeover
3 min read
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The problem-solving approach designers use can be very helpful in strategic discussions.

Article by UX Magazine Staff, Luke Wroblewski
Share:Influencing Business Strategy Through Design
12 min read
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