Article No. 1748 | April 27, 2020
The people developing AI are transforming how we think. Here's how empathy plays a role.
Article No. 1744 | April 20, 2020
The design process can bring social change.
Article No. 1738 | April 2, 2020
Success is now measured by how we ease the human experience of the crisis, making human-centered approaches to problem solving all the more relevant.
Article No. 1729 | March 23, 2020
Coming from a non-design background and relying heavily on things that are tried and tested, the structure of the design thinking process made me feel at par with my other teammates.
Article No. 1727 | March 20, 2020
A fulfilling career is a spectrum. It’s about how we move through it everyday, as designers, as partners, as humans. On one side of the spectrum we have frustration and on the opposite hunger.
Article No. 1725 | March 16, 2020
Determining effective response protocols and practices is a complex task that falls to medical and public health professionals across the globe.
Article No. 1724 | March 13, 2020
The success of a design completely depends upon how the users interact with it.
Article No. 1721 | March 10, 2020
We humans tend to follow destructive patterns of practice when it comes to the introduction of new technologies.
Article No. 1716 | February 28, 2020
Do you want to have better conversations? User researchers have superpowers that can help you in day-to-day communication.
Article No. 1711 | January 29, 2020
When people with disabilities can’t access a website like others can, they naturally feel excluded. Given our ever-increasing dependence on technology, no one should feel irrelevant or isolated from technology.
Article No. 1710 | January 16, 2020
Branding is dead? Hardly. It’s stronger than ever, but that doesn’t change the fact that a crummy interaction completely undermines even the most inspiring brand promise.
Article No. 1708 | January 9, 2020
On the anniversary of her birth, we remember one of the most important women in science history, and celebrate the life and work of Ada Lovelace, the first computer scientist.
Article No. 1704 | November 15, 2019
While the telco industry faces many challenges, conversational AI can help alleviate some of these challenges. A virtual agent built on the right technology can automate much of the mundane work associated with customer service while enhancing the parts that already work well, writes Henry Vaage Iversen, CCO & co-founder, boost.ai.
Article No. 1703 | November 1, 2019
AI chatbot technology is now opening up to human resource departments ripe for intelligent automation. A recent survey found that eight out of 10 businesses have already implemented or plan to adopt AI as a customer service solution by 2020.
Article No. 1696 | March 21, 2018
Chapter 3 "Build Agendas Out of Ideas, People, and Time" dives into the intricacies of planning and executing a successful and productive meeting.
Article No. 1694 | November 28, 2017
Much of the day-to-day work of UX design focuses on optimizing manual, paper-based processes through the use of technology. Human-computer interaction makes an effective partnership in which the outcome produced is greater than sum of the individual efforts.
Article No. 1679 | April 27, 2017
A comic that satirizes the notion of Minimum Viable Product (MVP). This funny cartoon basically poses the question, "What would happen if you applied the notion of MVP to dating? What are the chances you’d ever get a second date?"
Article No. 1609 | April 27, 2016
To architect the experiences of tomorrow, you must first design the interactions of today. But it is not enough to look in front of you—you must look ahead to the future.
Article No. 1594 | March 30, 2016
LinkedIn’s messaging center recently shook up the function of the return key, causing users to make errors and feel apprehensive about future usage of the chat feature.
Article No. 1589 | March 16, 2016
We talked to Sphero's Chief Product Officer John Blakely about UX, the breakout bot BB-8, and the nature of play. And, of course, a galaxy far, far away.
Article No. 1583 | February 29, 2016
Whether you’re a seasoned professional or a new graduate, all great designers care about four main things.
Article No. 1582 | February 24, 2016
By adding a host of updates to iOS 9, Apple is taking great strides in making its devices easier to use.
Article No. 1574 | February 5, 2016
"X: The Book" is both a crash course in architecting great experiences and simultaneously a must-read for any designer looking to brush up on his trade.
Article No. 1573 | February 2, 2016
When users are accustomed to using a pattern, even a minor change in that pattern can be very expensive in performance terms.
